Demo

Patient Services Representative

Bowden Eye & Associates
Jacksonville, FL Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 4/26/2025

Job Description

Job Description

Description : Bowden Eye & Associates, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer / patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

Hours vary depending on the doctor’s schedules.

  • Overtime may be required. Must be willing to travel to our different clinic locations if needed.

Responsibilities :

  • Greet and check-in patients in an orderly and professional manner.
  • Scan patients’ insurance cards and driver’s licenses.
  • Document all patient demographic information.
  • Collect proper authorizations and / or referrals from patients.
  • Handle patient check-out processes, including processing charges, collecting fees, and scheduling next appointments.
  • Monitor past-due accounts and collect payments.
  • Maintain and balance a personal cash drawer daily.
  • Evaluate chart data for completeness and accuracy.
  • Benefits :

    As a team member at Bowden Eye & Associates, you'll enjoy :

  • Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
  • Matching 401(k)
  • Employee Discount
  • Wellness Program
  • Paid Vacation & Holidays
  • Uniform Allowance
  • Training / Advancement opportunities
  • Requirements :

  • High school diploma or equivalent.
  • Valid and active Driver’s License.
  • Previous experience in eye care, or the medical environment is a plus.
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