Front of House Manager

Bowery Meat Company is hiring an experienced Steak House front-of-house manager. As a FOH Manager, you will be responsible for providing guests with the best possible experience and creating a positive work culture by personally exemplifying our core values. You will also be responsible for assisting the General Manager to ensure that the restaurant meets or exceeds its financial targets and overseeing its preparedness for daily service and DOH inspection readiness.

Bowery Meat Company is part of Mercer Street Hospitality Group. Mercer Street Hospitality is a boutique hospitality group that operates Lure Fishbar, Bar Mercer, Smyth Tavern, and Cha Cha Tang. We are committed to providing an unparalleled dining experience for all our guests and seek a team leader who can positively impact our already thriving business.

Qualifications:n

• A minimum of three years of experience working as front-of-house/floor manager/Sommelier at Steak House restaurant.
• An unparalleled commitment to hospitality and customer service.
• Exceptional leadership and communication skills.
• Proven ability to motivate and manage staff.
• Sound knowledge of service and food.
• Strong background in beverage, specifically wine.
• Ability to think critically and make sound decisions in a high-pressure work environment.
• Excellent time management and prioritization skills and the ability to multitask.
• DOH Food Handler’s Certificate and Tips Certification.
• Willingness to grow and learn.
• Assist with wine service.
• Assist with running the beverage program.

Duties:

• Oversee all operational and administrative aspects of the restaurant as appropriate and be able to prioritize the required level of engagement in both areas depending on business volumes and other related parameters.
• Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times.
• Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly, also in cooperation with the leadership team.
• Observe all aspects of the business forecasts and plan effectively to make most efficient arrangements for manpower, equipment and supplies accordingly
• Plan and execute special promotional activities for the restaurant and plan for festive season events related to the restaurant.
• The Restaurant Manager must be fully conversant with the local laws and customs regarding the serving of alcohol and in particular the variations regarding the license under which his/her restaurant operates
• Maintain a clear overview of all POS - point of sales related set ups and carry out regular check on accuracy of all items
• Monitor the monthly P&L and carry out a regular detailed analysis of outlet related financial information
• Provide leadership, direction and support to all Restaurant colleagues at any time
• Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&B division in order to promote a climate of teamwork and enthusiasm."

Benefits Include:

• Opportunities for growth
• Health, dental, and vision benefits are offered in accordance with the ACA
• Pre-tax transportation benefits
• Paid sick time/Vacation
• AFLAC and 401K
• Employee Dining Discount

Mercer Street Hospitality is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Mercer Street Hospitality is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Mercer Street Hospitality are based on business needs, job requirements, and individual qualifications, without regard to race, color, creed, family or parental status, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. Mercer Street Hospitality will not tolerate discrimination or harassment based on any of these characteristics.