What are the responsibilities and job description for the Guest Services--HeadPinz Naples position at Bowland & HeadPinz Entertainment Centers?
The Guest Services representative works under the direction of all management. They are essential in providing top guest service to all visiting the center. Greeting all Guests, assigning lanes, and having knowledge of all specials and activities being offered. Offering all Guests the WOW experience.
Please come in and apply in-person--
8525 Radio Lane, Naples, FL 34104
(239) 455-3755
Role and Responsibilities
- Greet customers as they enter bowling center.
- Ensure that bowler area, lane approaches, and ball returns are cleaned prior to putting new customers on lanes.
- Operate POS and P.A. System
- Take payment from customers, make correct change, use credit card machine where appropriate
- Handle customer telephone inquiries and take messages and page customers as necessary
- All employees are expected to assist in the promotional process of bowling, food, beverage, etc. This may include lane-to-lane solicitation, handing out flyers, asking customers to join a league, inviting them to an upcoming promotion, etc.
- Available to work flexible schedule, including nights and weekends
- Must be 18 years or older
- Other duties assigned as needed
Please come in and apply in-person--
8525 Radio Lane, Naples, FL 34104
(239) 455-3755