What are the responsibilities and job description for the IT Helpdesk Technician position at Bowman Williams?
IT Helpdesk Technician – Tier 1
Location : Chantilly, VA
Salary : $40,000 - $50,000
Are you passionate about technology and looking to kickstart your career in IT support? Join a veteran-owned Managed Service Provider with over 20 years of success in delivering cutting-edge services and comprehensive IT solutions. We prioritize professional growth and foster a collaborative, dynamic workplace where employees feel empowered and valued.
About the Role
As an IT Helpdesk Technician – Tier 1 , you’ll provide essential support to clients by resolving technical issues and ensuring their systems run smoothly. This is a great opportunity for an entry-level IT professional who is eager to learn and grow in a fast-paced environment.
Key Responsibilities
- Perform routine maintenance and monitoring of client systems.
- Install and configure hardware components and software applications.
- Troubleshoot and resolve basic networking issues.
- Provide remote and in-person assistance to end-users for technology resolutions.
- Accurately document services and resolutions using management software.
- Diagnose and resolve basic technical issues with client computers, devices, and peripherals.
What We’re Looking For
What We Offer
Why Join Us?
This is your chance to work in a company that values its employees and invests in their success. If you’re passionate about technology and want to grow your skills in a dynamic and collaborative environment, we want to hear from you.
Apply today to start your journey as an IT Helpdesk Technician – Tier 1!
Salary : $40,000 - $50,000
