What are the responsibilities and job description for the Senior System Administrator position at Bowman Williams?
Senior System Administrator – MSP
Location: 5 Boroughs (NYC & Long Island)
Salary: $75K–$85K
Benefits: Health, Dental & Vision (100% company paid), PTO, 401K, Long & Short-Term Disability
Are you a skilled Senior System Administrator looking to grow your career in the Managed Services Provider (MSP) industry? We are a rapidly growing IT services firm specializing in providing top-tier technology solutions for businesses ranging from 10 to 500 employees. Supporting over 160 networks and thousands of users, we take pride in delivering innovative and reliable IT services.
We’re looking for a Systems Engineer to provide onsite and remote support for customer technology needs. In this role, you will implement and support internal systems, cloud environments, and Microsoft-related technologies while also handling security solutions, disaster recovery, and virtualization on Azure and VMware.
Key Responsibilities:
- Provide IT support for Microsoft business applications and virtual environments on Azure and VMware.
- Support Windows Server, Office 365, SharePoint, and other Microsoft-related technologies.
- Implement and manage VPNs, Microsoft Intune, and remote access solutions.
- Maintain and troubleshoot network connectivity, firewalls, routers, WAN/LAN infrastructure, and security solutions.
- Monitor systems, document internal processes, and escalate unresolved issues as needed.
- Enhance customer satisfaction through effective communication and teamwork.
- Stay up to date with emerging technologies to improve service delivery.
Preferred Qualifications & Skills:
- Experience working in the MSP industry.
- Strong troubleshooting and problem-solving skills.
- Experience diagnosing hardware and software issues.
- Ability to multitask and adapt in a fast-paced environment.
- Familiarity with ConnectWise, ITGlue, CyberCNS, Vijilan, and remote monitoring tools is a plus.
Salary : $75,000 - $85,000
