What are the responsibilities and job description for the Technical Support Engineer position at Bowman Williams?
Support Engineer – Entry Level | Chantilly, VA | $45K
We are a Managed Service Provider based in Chantilly, VA, with over 20 years of experience delivering innovative IT solutions and managed services. As we continue to grow, we’re looking to add a Support Engineer to our team who is passionate about technology and eager to grow in the IT field.
This is a great opportunity to join a tight-knit team that values professional development, collaboration, and a “work hard, play hard” mentality. If you're looking for a role that offers hands-on experience, mentorship, and career growth, we’d love to hear from you.
What You’ll Be Doing:
- Handling support tickets and fielding incoming tech support calls
- Performing routine maintenance and monitoring of client systems
- Installing and configuring hardware components and software applications
- Assisting with basic networking tasks and troubleshooting
- Providing remote and on-site technical support to end users
- Documenting service actions in management systems accurately and consistently
What We’re Looking For:
- Strong interest in IT support and managed services
- Excellent communication and troubleshooting skills
- Some experience with basic IT tasks (through school, certifications, or work)
- A customer-first attitude and willingness to learn
Location:
- Onsite in Chantilly, VA
Compensation & Benefits:
- Salary: $45,000
- Health, dental, and vision insurance
- PTO (Paid Time Off)
- 401(k) with company match
- Ongoing training and career growth opportunities
Salary : $45,000
