What are the responsibilities and job description for the Business Development Center Sales Associate position at Bowser Automotive, Inc.?
Job Description
Job Description
Bowser Automotive is seeking Business Development Agents to join the Business Development Center (BDC) supporting our sales department. The Business Development Agent's role will be part of the initial contact team for customers interested in our purchasing a vehicle via our website. Agents will be responsible for assisting customers via email as well as over the phone, informing customers of the vehicle features and scheduling appointments to meet with sales people in our dealership.
Essential Duties and Responsibilities :
- Receive inbound calls and internet inquiries including transferred sales leads and calls from current and potential customers.
- Place outbound follow-up calls and emails to sales leads and persuade potential customers to schedule an appointment to meet with a sales professional.
- Answer questions about the vehicle details, the company, and direct calls requiring specific attention to the appropriate manager.
- Meet Quality Assurance Requirements and other key performance metrics.
- Follow Bowser policies and procedures including all safety policies.
Specific Knowledge, Skills and Abilities :
Physical Requirements :
