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Banquet Manager

Boxboro Regency Hotel and Conference Center
Boxborough, MA Full Time
POSTED ON 11/4/2023 CLOSED ON 1/2/2024

What are the responsibilities and job description for the Banquet Manager position at Boxboro Regency Hotel and Conference Center?

The Boxboro Regency Hotel is looking for an experienced and engaging Banquet Manager! The ideal candidates will have at least 2 years of Banquet experience in a hotel or similar setting. Open availability required to accommodate business needs. Join a growing team where you can make a difference.

The Banquet Manager manages staff and day-to-day banquet service operations including organizing banquet events, quality guest service, beverage control procedures and liquor law compliance. The Banquet Manager manages responsibilities in alignment with senior management, Company policies and procedures, brand standards and local, state and national regulations. Responsible for quality service, meeting/exceeding financial and service goals, and managing within approved plans and objectives. Contributes to and recommends budget, capital expenditures, inventory controls, sales and business plans, and short/long term planning. Reports, investigates and resolves violations to internal controls, policies, procedures, standards and regulations.

Job Responsibilities Include:

  • Inspect meeting rooms daily to ensure proper set-up.
  • Greet all meeting and banquet contact persons on a daily basis and assist with any and all changes or needs.
  • Stay in contact with meeting and banquet contact persons to verify all meal times, break times, and guaranteed counts.
  • Meet with function group leader to determine last minute changes and discuss various setup arrangements.
  • Ensure proper cleaning of all equipment after function is completed.
  • Supervise assigned banquet personnel throughout functions.
  • Assist staff with room setups, food service, and clean up when necessary.
  • Conduct administrative duties including interviewing and hiring of staff, scheduling, daily recaps, completion of all banquet checks, collection of payments or authorized signature on all banquet checks, performance reviews, salary increases for staff, labor control, supply requisitions, etc.
  • Maintain standards of food, beverage, and quality guest service.
  • Establish and maintain a proactive human resources function to ensure associate motivation, training, and development.
  • Attend required meetings.
  • Manage in compliance with established labor, wage and hour regulations and policies.
  • Maintain proactive relationships with all departments.
  • Achieve budgeted revenues and expenses and maximize profitability related to the banquet department.
  • Contribute to the profitability and guest satisfaction perception of all hotel departments.
  • Develop short- and long-term financial and operational plans for the banquet department that relate to the overall objectives of the hotel.
  • Increase level of guest satisfaction by delivery of an exceptional product through employee development.
  • Maintain and correct procedures for inventory control.

Job Type: Full-time

Pay: $57,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • Day shift
  • Evening shift

Work Location: In person

Salary : $57,000 - $65,000

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