Role and Responsibilities- Lead and oversee proper and timely receipt, warehousing, and shipment of product.
- Identify work procedures, prepare work schedules and expedite workflow.
- Issue written and oral instructions.
- Responsible for training program for all new employees.
- Rotate and train team on each aspect of the warehouse processes.
- Study and standardize procedures to improve efficiency of workers.
- Ensure shipments are accurate, on time, and conform to policies, procedures, and customer requirements.
- Monitor/Measure individual and team productivity and quality. Report Daily, Weekly, Monthly data.
- Assist employees with work process problems. Instill continuous improvement programs.
- Communicate daily with carriers to ensure on time compliance.
- Communicate with other departments within the company to collaborate and solve problems.
- Assist with safety and OSHA compliance issues. Build safe working environment.
- Maintain discipline, morale and harmonious relations among workers.
- Ensure the team maintains a clean and organized work area.
Day to Day Functions- Supervise daily activities of the warehouse, including quality assurance, logistics, floor productivity, inbound and shipping.
- Ensure orders are processed and shipped to customers on a timely manner, following quality standards.
- Establish best practice space mapping, delivery schedules, unloading/receiving procedures, order picking, returns and stocking standards.
- Develop contingency plans for work volume in case of abnormal operating circumstances.
- Utilize appropriate managerial techniques to motivate associate staff.
- Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention.
- Maximize use of existing WMS system and recommend/employ additional technology where appropriate and practical.
- Ensure operation of all equipment by calling for repairs, evaluating new equipment and techniques.
- Ensure the team maintains a clean and organized work area.
- Maintain proper inventory supply levels (order and replenish).
- Manage waste and scrap disposal.
Qualifications- High school diploma or equivalent. Bachelor’s degree preferred.
- Minimum of 3 years managing a shipping department in a manufacturing environment/ distribution facility.
- Experience in a pick / pack type warehouse environment working with direct to consumer, or small parcel type shipments along with LTL quantity orders.
- Experience shipping EDI orders.
- Experience with Warehouse Management System and RF scanners.
- Ability to prioritize and manage multiple tasks & activities.
- Strong attention to detail.
- Ability to work OT when required.
- Ability to function effectively in a fast-paced environment.
- Forklift experience a plus.
- Computer proficient. Comfortable using MS Word/Excel/Outlook.
- Good attendance record.
physical demands and abilities- Lift up to 50 pounds.
- Regularly walking, bending, standing, and turning for long periods of time.
- Having a good sense of balance.
- Having good eye-hand-foot coordination.
- Ability to assess weights and judge distances and heights.
- Ability to work in varying temperatures, depending upon season.
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