Demo

Manufacturing Lead

Boy Scouts of America
Charlotte, NC Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 4/8/2025
The Manufacturing Lead will supervise the duties and direct staff in producing manufactured products, and organize and monitor workflow. Reports KPI’s to Manufacturing Manager to determine staff workload and priorities for the week. They are responsible for leading, planning, organizing, and directing all daily activities of the various manufacturing processes in the operation. Monitors productivity levels, delivery schedules, and staff scheduling. Serves as first point of contact for addressing machinery issues and repair requests. Monitors raw materials’ inventories to ensure sufficient levels are on-hand to complete scheduled production.

Essential Functions:
  • Completes production plan by scheduling and assigning personnel.
  • Oversees the daily workflow for staff and skilled employees.
  • Maintains acceptable productivity and quality levels.
  • Monitors and documents daily KPI’s for reporting to Manufacturing Manager.
  • Serves as the first point of contact for machinery issues, including embroidery machines, rotary engravers, and DTG printers.
  • Serves as backup to other Manufacturing Lead aiding in duties including Digitizing.
  • Coordinates with equipment vendors for replacement or repair issues.
  • Monitors raw materials inventory levels.
  • Maintains a safe working environment.
  • Other job-related duties as assigned.

Qualifications:

  • High school diploma or GED equivalent.
  • Minimum of two (2) years of experience in a manufacturing environment. Experience using Wilcom Embroidery software, Adobe Illustrator, and Photoshop highly preferred.
  • Experience delegating or directing tasks.
  • Supervisory experience preferred.
  • Knowledge and experience in manufacturing production processes and machine operations; inventory management principles and practices; safety protocols and regulations specific to the warehouse environment; warehouse equipment operation and maintenance procedures.
  • Ability to establish priorities, monitor progress, revise schedules, resolve problems, report results of the processing flow on shift production summaries; communicate clearly and concisely with team, supervisors, and other stakeholders; build rapport with team members, foster a positive work environment, and handle conflict effectively.
  • Ability to commute to and from the work location in Charlotte, NC, Monday through Friday.
Work Environment/Physical Requirements:
  • Visual acuity to read information from computer screens, forms, and other printed materials and information.
  • Hearing acuity for verbal communication, conversations, face-to-face interactions, and/or responses via telephone and telephone systems.
  • Speaking ability for general communication and ability to clearly enunciate in conversations with others.
  • This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.
  • Work environment includes moderate noise levels from embroidery and sewing machinery, controlled temperature conditions, and no direct exposure to hazardous physical substances.
Company Benefits:

Benefits include major medical and prescription coverage, dental, vision, life insurance, short—and long-term disability, accidental death, and a 403(B) Match Savings plan. We also offer a generous PTO plan and Scouting America holiday observances.

Since 1910, Scouting America has encouraged personal growth by teaching youth how to set goals and achieve them with determination. Scouting America promotes a culture where youth, volunteers, and employees feel a sense of belonging-where every person feels respected and valued. We welcome families of all backgrounds to help prepare young people to serve as successful members and leaders of our nation’s diverse communities. Join us and help us mold the future leaders of America!


Scouting America is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

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