What are the responsibilities and job description for the Manager Branch position at Boyd CAT?
DESCRIPTION:
Provides direction and leadership to the Branch Operations in coordination with related Division(s) management to ensure acceptable profitability, market share, and growth in support of Company strategy and goals.
REQUIREMENTS:
- Degree and/or Experience in accounting, finance, management, sales, marketing, economics, business or related fields
- Management/Supervision experience
- General knowledge of Caterpillar equipment and components and General knowledge of service and parts department operations
- Willingness to learn, be trained, and coach
- Excellent interpersonal skills, and written and verbal communication skills
- Able to communicate with team members and customers
- Good working knowledge of computers, spreadsheets, word processing programs
- Highly self-directed
- Ability to work independently or in a team environment with rapidly changing priorities and demands
- Ability and willingness to function outside normal working hours
- Demonstrated ability to apply tact and diplomacy in dealing with customers and fellow employees
ESSENTIAL FUNCTIONS:
- Collect, analyze, interpret, and communicate appropriate and timely market and performance data to Company and Branch management, evaluate effectiveness, take or recommend action to optimize results and realize continuous improvement
- Establish, communicate, and monitor appropriate market, financial, and process standards for Division operations
- Assist in developing Company strategic plans, goals, and objectives to ensure the profitability, growth, and continuance of the organization
- Develop and implement current and long range Division strategies, policies, procedures, plans, processes, and budgets to guide Division activities and ensure attainment of Company goals and objectives
- Assist in the annual Company Budget process for Branch
- Cooperate as requested with other organizational entities to ensure attainment of related goals and objectives
- Provide personnel selection and performance management counsel to management in related functional roles
- Maintain a high level of satisfaction among external and internal customers through personal and functional contact and timely action
- Represent the Company to customers, suppliers, the community, the industry, and governmental entities in an effective, principled manner; should be personally involved in the community and encourage employees to be involved in the community
- Manage, Supervise, and Oversee the Branch Operations
- Supervise, train and evaluate staff; maintain high quality work force
- Work with employees to set aggressive professional and achievable goals to enhance the employees performance
- Use coaching techniques to recognize employees’ accomplishments and strengths and to improve any other areas
- Evaluate employee performance on a regular basis and prepare the related Position Descriptions, Performance Appraisals, and salary administration
- Ensure all staff follow company and departmental standards and practices and take disciplinary action when required
- Perform other duties as necessary and/or assigned
Compensation: $0-1, negotiable
