What are the responsibilities and job description for the Manager Regional Rental position at Boyd CAT?
DESCRIPTION: A big reason why Boyd CAT has been able to thrive for over a combined 150 years is our people. Each day, our team strives to adhere to the core values of integrity, commitment, excellence, and service that have sustained our company through the decades. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.
The Reginal Rental Manager directs and controls all rental and sales activity in assigned region and implements rental / sales policy in the respective rental region through direct supervision of rental representatives to achieve rental market share, and profit objectives.
REQUIREMENTS:
- Bachelor’s degree or equivalent industry experience
- Travel to branches or other locations as required to perform assigned duties
- Maintain a valid motor vehicle operators' license
- Ability to communicate effectively in spoken and written English
- Ability to operate a P.C. (Windows, Excel, Word, etc.)
- Able to climb on, operate, and inspect equipment
- Direct Rental Sales Representatives, Customer Rental Representatives and assist DSRs to obtain optimum rental, sales, market share, and profitability
- Minimum 2 years management experience
ESSENTIAL FUNCTIONS:
- Develop business and personal relationships with new, existing, or prospective rental customers at the appropriate level and monitor, improve relationships to maximize sales and ensure total customer satisfaction is achieved
- Supervise Rental Sales Representatives and Customer Rental Representatives to ensure proper rental and sales coverage, customer relations, communications (oral and written), market intelligence, machine demonstrations, and expense control
- Travel with Rental Sales Representatives to analyze and improve performance, territory coverage, management, and selling skills, and to foster a good working relationship
- Develop a thorough understanding and knowledge of assigned markets and products
- Develop merchandising/focus programs by communicating with manufacturers
- Develop market strategies to improve Company performance in assigned markets
- Submit annual business plan, achieve annual sales forecasts, objectives, and budgets
- Based on assigned market and product responsibilities and in conjunction with Sales and Marketing Division, develop focus-incentive/merchandising plans and develop/implement appropriate training initiatives for targeted market-product performance achievement
- Conduct rental/sales meetings and training programs to ensure managers and rental representatives are knowledgeable and continue to expand their understanding of products, services, applications, markets, competitive activity, and selling skills
- Work closely with all Department Managers in order to support the business plan and branch objectives or in response to a specific needs such as customer relations, a branch requirement, process improvement, etc.
- Ensure all Rental Standard Operating Procedures are followed by the Customer Rental Reps and Rental Sales Reps
- Direct all "Key Account" activity in respective sales region for established Key Accounts
- Monitor, evaluate, and report overall market conditions, business activities and related industry developments and trends to determine their effect on the Company and propose appropriate responses
- Identify areas for new or increased rental development as a means to continually expand and improve Company rental revenues and market coverage
- Approve all rental deals and commissions promptly and accurately
- Work with employees to set aggressive professional and achievable goals to enhance performance
- Perform other duties as necessary and assigned
BENEFITS:
- Full-Time W2 Employee with bonus potential
- Full benefits including Medical, Dental, Vision, Disability, and Life Insurance
- Wellness Program
