What are the responsibilities and job description for the Guest Experience Representative position at Boyne Mountain Resort?
About the Position:
We are seeking a skilled Front Desk Agent who can deliver exceptional customer service and create a positive experience for our guests.
Responsibilities:
Checking guests in and out efficiently and effectively.
Offering recommendations and suggestions to enhance the guest's stay.
Providing support and resolving any guest concerns in a timely manner.
Qualifications:
A high school diploma or equivalent is required.
Basic computer skills and proficiency in processing payments.