What are the responsibilities and job description for the Program Director position at Boys and Girls Clubs of the Antelope Valley?
POSITION : Program Director / Unit Supervisor (full-time) M-F 9am - 6pm, or when otherwise required
RATE : $26 - $32 ($54,080 - $66,560 annually)
REPORTS TO : Director of Operations / Executive Director
PRIMARY FUNCTION :
Responsible for overseeing the program operations for multiple assigned Club locations. Plans, develops, and manages program implementation. Hires, trains and supervises program staff and performs other related administrative duties. Serves as a liaison between staff, volunteers, parents, schools, community groups and Club members. Works in partnership with the Executive Director and Director of Operations to ensure that program goals and implementation expectations are met equally among all club locations. Provides goal setting for all Club staff as well as orientation and ongoing training opportunities and evaluations aligned with Boys & Girls Club's and other grant related initiatives.
KEY ROLES (Essential Job Responsibilities) :
- Directly responsible for supervising and maintaining the quality of club staff and programs at all assigned club locations, meeting all Club expectations.
- Hire, train and supervise program staff to ensure efficiency and quality standards are met at each club location.
- Communicate regularly with District level staff to be sure school expectations are being met and collaboration opportunities are being developed to enhance the partnership and services provided to Club families.
- Maintain positive representation at all times acting as a role model for Club staff and members. Maintain professionalism and current knowledge of all Club policies and procedures as outlined in BGCofAV Parent Handbook, Employee Handbook and all additional Club documents.
- Develop creative ways to present material and provide ongoing professional development; using a hands-on, motivational approach to directing Club staff.
- Work closely with the Administrative staff and Program staff to ensure success of the Quality standards that are in line with the After School Education and Safety Program (ASES) as well as other associated Club grants.
- Attend planning / training sessions with the Program Staff and Administrative Team for the purpose of evaluating progress toward goal completion as well as to establish goals and plans for future programming.
- Assist in the collection of report cards, progress reports and other educational materials from the schools for all club members. Supervise all tutors / mentors on site and make sure their work plans, tutoring schedule, etc are in line with Club needs and expectations. Plan and meet with the tutors / mentors to review club members' progress.
- Observe and record program operations and speak with Club members, staff and District personnel to gather feedback to gauge their interest and understanding of anticipated outcomes.
- Monitor all volunteers assigned to department and delivers observation reports to the volunteer coordinator.
- Lead the development and implementation of organizational program goals, in relation to need and available resources with the Director of Operations and Executive Director.
- Observe and support the work of program staff in achieving program goals. Provide adequate praise, guidance and redirection as needed.
- Conduct quarterly / yearly staff reviews (or as needed) that reflect appropriate records of staff performance, including poor performance, achievements, misconduct and personnel notations in order to terminate and recruit new staff when necessary - maintaining a maximum of 20 : 1 staffing ratio at all times.
- Work with Development Director, Director of Operations and Executive Director on grant submissions and reporting.
- Become familiar with the Club's online platforms; Website, Database, Email Platform, Registration Portal, Parent Portal, etc., to communicate information effectively and maintain professional standards of use.
- Monitor expenses to be sure supply spending is in line with the organization budget and staff requests are met in a timely manner consistent with program expectations and spending.
- Implement special programs and projects to include recruitment of outside speakers and volunteers when appropriate.
- Provide Club representation in the way of presentations, written correspondence and printed information or visuals at community and district events / meetings as needed.
- Keep parents and members informed of all programs and news worthy items. This includes distribution of flyers, email updates, permission slips, etc.
- Ensure the safety and well-being of each program participant, following all Club / School safety policies and practices.
- Address problems among or between Club staff, members, parents or school personnel that cannot be addressed at the site level, always maintaining professional standards and exceptional Club representation.
- Conduct ongoing Program staff meetings to review program progress & deliverables, address needs, concerns and celebrate successes.
- Perform all other duties as assigned by the Director of Operations or Executive Director.
PROFESSIONAL STANDARDS :
1. Leadership
2. Manage & Develop Resources
3. Communication
4. Supervision, & Safety
5. Other Duties as Necessary
QUALIFICATIONS : 1. Expectations
2. Education / Skills
3. Physical Requirements / Work Environment
Salary : $54,080 - $66,560