What are the responsibilities and job description for the Front Desk Clerk Afternoon position at Boys & Girls Club of Jefferson City?
TITLE: Front Desk Clerk
PROFILE SOURCE: Program Professional
REPORTS TO: Unit Director
FLSA STATUS: Non-Exempt
WORK SCHEDULE: Monday – Friday 1-6 PM OR 1-7 PM, depending on Club site.
SALARY RANGE: $13-$15/hour
PRIMARY FUNCTION:
The Front Desk Clerk is responsible for operation of the front desk at their designated Club site and serve as the primary receptionist for that site during afternoon program hours. This position will greet all Club visitors, control access to secure front entrances, take attendance of youth club members, ensure safe daily check out of club members, and perform light data entry in membership software.
KEY ROLES (Essential Job Responsibilities):
· Collect Membership Fees when appropriate.
· Answer telephones, providing general information, referring callers to other staff or taking messages as necessary.
· Ensure daily attendance is taken upon child’s arrival as well as upon pick up/delivery home and ensure attendance sheets are turned into the Administrative Assistant/Data Entry Clerk in a timely manner.
· May use data tracking systems to track average daily attendance (ADA) of participants.
· Provide outstanding customer service to parents and community stakeholders representing Boys & Girls Club.
· Provide safe and well coordinated check out of all Club members daily.
· Perform other related administrative or member relations duties as requested.
RELATIONSHIPS:
Internal: Maintain close daily contact with Club staff (professional and volunteer) and supervisor to receive/provide information, discuss issues, explain guidelines/instructions, instruct and advise/counsel.
External: Maintain contact with members, families and the general public to give and obtain information, either in response to inquiries or as instructed by supervisor.
SKILLS/KNOWLEDGE REQUIRED:
§ Good written and verbal communication skills
§ Good organization skills and attention to detail
§ Strong customer relations skills
§ Able to maintain strict confidentiality
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
Salary : $13 - $15
