Director of Operations

Job Summary

The Boys & Girls Club of Washington County seeks a dynamic and strategic Director of Operations to lead and enhance the development, implementation, and evaluation of impactful youth programs while overseeing daily operational functions. This position plays a vital role in ensuring that programs are innovative, engaging, and aligned with the Club and mission to provide a safe and enriching environment for all youth. The Director of Operations will work closely with the Executive Director to set programmatic goals, develop operational strategies, and support continuous improvement of organizational systems. They will collaborate with staff, community partners, and stakeholders to cultivate a vibrant learning environment for Club members.

Key Responsibilities

Program Strategy, Development & Evaluation

 Assist the Executive Director in developing and executing a strategic vision for youth

programming.

 Support the development of annual program objectives, ensuring alignment with the

Club and mission and goals.

 Lead staff in creating dynamic, age-appropriate program calendars and activities that

promote youth development.

 Establish systems to evaluate program outcomes and effectiveness, recommending

improvements where needed.

 Prepare comprehensive reports to track program participation, success metrics, and

areas for growth.

Staff Training & Development

 Coordinate and deliver training sessions for program and operations staff on policies,

procedures, and best practices.

 Provide coaching to program staff to ensure high-quality program delivery and member engagement.

Operational Oversight

 Maintain an efficient and welcoming Club environment that supports both program and operational excellence.

 Ensure Club facilities are safe, well-maintained, and optimized for program delivery.

 Coordinate logistics for Club operations, including facility usage, vehicle maintenance, and supply management.

 Oversee and manage inventory systems for program supplies and equipment.

Policy & Compliance

 Develop and implement policies and procedures related to facility operations and

program delivery.

 Serve as a key member of the Safety Committee to uphold a secure environment for

youth and staff.

 Ensure compliance with organizational, state, and national safety guidelines and

operational protocols.

Community and Vendor Partnerships

 Maintain strong relationships with community partners to support programmatic growth and service delivery.

 Communicate with vendors and service providers for facility maintenance and program needs.

Transportation Support

 Assist with transportation logistics, including occasional driving duties to support

program staff and member transportation.

Qualifications

 High school diploma required; Associate’s Degree or higher preferred

 Proven experience in youth program development and organizational operations

 Strong strategic thinking and problem-solving abilities

 Highly organized with exceptional project management skills

 Strong interpersonal communication and leadership skills

 Ability to develop, implement, and evaluate program goals

 Adaptable to shifting organizational priorities

 Valid driver’s license with a clean driving record

 Ability to lift up to 50 lbs.

Relationships

Internal: Collaborates closely with the Executive Director, Administrative Staff, and Program Staff to foster program and operational success.

External: Maintains relationships with community partners, vendors, and stakeholders to enhance program offerings and promote Club visibility.

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $35,000 - $40,000