Behavioral Support Specialist

Position Summary

Under the supervision of the Unit Director, a Behavioral Support Specialist is responsible for ensuring the safety and crisis behavioral support of youth while promoting the 5 key elements of youth development:

• Build a Safe, Positive Environment
• Establish Supportive Relationships
• Create Fun
• Offer Opportunies & Set Expectations
• Provide Recognition

Job Requirements

• High School diploma or equivalent
• Experience working with youth in a guidance-oriented atmosphere required
• Experience or training in working with youth with challenging developmental or behavioral needs required
• Missouri Class E Driver’s License preferred, but not required

Key Responsibilities

1. Member Support and Observation

• Implement safe, non-physical crisis behavior management strategies to support Boys & Girls Club members, ensuring a safe, positive, and inclusive environment.
• Proactively observe and engage with members to identify early signs of behavioral challenges, providing timely interventions to prevent escalation.
• Apply trauma-informed behavioral support protocols to foster equity, inclusion, and a strong sense of belonging for all members, enhancing their overall Club experience.

2. Documentation and Reporting

• Maintain accurate and confidential documentation of behavioral incidents, interventions, and outcomes to track trends and support member growth.
• Provide regular reports to the Unit Director and other leadership as needed to inform program improvements and individualized support.

3. Staff Collaboration and Training Support

• Collaborate with the Unit Director to assess member needs and provide referrals for families to appropriate community resources.
• Assist in training Youth Development Professionals on trauma-informed practices, positive behavior reinforcement, and conflict resolution strategies.
• Serve as a resource to staff for implementing effective behavioral management techniques in day-to-day programming.
• Participate in ongoing training and professional development opportunities related to trauma-informed care, behavioral management, and Social-Emotional Learning.
• Partner with Youth Development Professionals to integrate programming that promotes Social-Emotional Learning (SEL) and supports youth development goals.
• Participate in internal cohorts, team initiatives, or volunteer for Boys & Girls Clubs events as needed.

4. Family Engagement

• Communicate with families as appropriate, supporting positive relationships between home and Club to encourage consistency in behavioral strategies and expectations.

5. Other

• Maintain the cleanliness and organization of facilities and program areas to ensure a safe and welcoming environment.
• Perform other duties as assigned to support Club operations and member success.

Physical Requirements

Percentage of Work Spent on Activity: 0-24%, 25-49%, 50-74%, 75-100%

• Seeing: (75-100%) Must be able to see well enough to see computer and calculator screens and read documents and reports. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Must have 20/20 vision (with or without correction).
• Hearing: (50-74%) Must be able to hear well enough to effectively communicate with clients, vendors, and coworkers.
• Sitting: (50-74%) Must be able to sit for extended periods of time. Must be able to operate vehicles.
• Standing/Walking: (50-74%) Must have the ability to move about the work site.
• Climbing/Stooping/Kneeling: (25-49%) Must be able to stoop or kneel to pick up paper products or materials.
• Lifting/Pulling/Pushing: (0-24%) Must be able to lift up to 25 lbs.
• Grasping/Feeling: (75-100%) Must be able to grasp and use computer equipment, including keyboard, mouse, and calculator. Must be able to drive.

Work Environment

While performing the duties of this job, the employee is often in a clean, non-smoking, heated and cooled office environment. The employee will also frequently be indoors or in a vehicle, but may also be outdoors with exposure to dust, pollen, and outside temperature and weather extremes associated with the region. The noise level in the work environment is usually low to moderate. The statements herein are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Equal Employment Opportunity Policy

Boys & Girls Club of Springfield provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Our Philosophy

Our Mission: To enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens.

Our Vision: To provide a world-class Club Experience that assures success is within reach of every young person who enters our doors, with all members on track to graduate from high school with a plan for the future, demonstrating good character and citizenship, and living a healthy lifestyle.

Our Goals:

• Strive for equal opportunity/access and foster respect for human dignity.
• Prepare youth to live in a richly diverse society.
• Initiate and promote services and experiences which enhance the quality of life.
• Provide programs and services that are relevant to changing needs.
• Develop a strong voice on behalf of youth.

Our Commitment to Inclusion: We believe every kid has what it takes. Our mission fuels our commitment to promoting safe, positive and inclusive environments for all. We support all youth and teens – of every race, ethnicity, gender, gender expression, sexual orientation, ability, socio-economic status, and religion – in reaching their full potential.

Inclusive Environment: Our mission is to provide an inclusive environment for a diverse group of employees, volunteers and Club members, where opportunities and equal access are demonstrated at all levels. As an organization, we embrace and honor diversity, equity and inclusion. When we draw on the wisdom of a diverse workforce we are better able to understand and meet the needs of America’s youth and our Clubs.

Our Youth Development Strategy:

• Build a safe, positive environment
• Establish supportive relationships
• Offer opportunities and set expectations
• Create fun
• Provide recognition

Our Commitments to Each Other:

• We are committed to a positive work environment
• We are committed to having people work in both their passion and strengths
• We are committed to being better and never settling for mediocrity
• We are committed to our mission, over and against our egos
• We are committed to open, honest communication
• We are committed to owning our performance, decisions, and mistakes

Our Core Values:

• Intentional: We do everything on purpose. We are deliberate and make well-informed decisions.
• Member-Centered: Our kids are the motivation behind everything we do. We are warriors for them.
• Altruistic: We are givers and deeply care about others. We put our mission over and above our egos.
• Adaptable: We course-correct and overcome. We are good at thinking on our feet.
• Accountable: We take ownership for our actions, decisions, and performance. We understand our role in our mission.
• Relevant: We respond to the needs of our kids, families, and community. We are ever-changing and closely connected.

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: No less than 25 per week

Benefits:

• Referral program
• Tuition reimbursement

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $15