Club Director

Starting at $55k annually!

(compensation is dependent on education and experience)

Location: Boys & Girls Clubs of the Midlands, Council Bluffs Club, 815 North 16th Street, Council Bluffs, IA 51501

Organization Information:

The Boys & Girls Clubs of the Midlands (BGCM), an affiliate with Boys & Girls Clubs of America is a comprehensive out-of-school provider designed to support the most vulnerable youth in the Midlands. Our vision is to provide a world-class Club Experience that assures success is within reach of every young person who enters our doors, with all members on track to graduate from high school with a plan for the future, demonstrating good character and citizenship, and living a healthy lifestyle. It is our mission to inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible, healthy and caring members of society. Safety, Accountability, Positivity, Integrity, Professionalism and Respectfulness are our core values that are embedded in our everyday culture.

Position Summary:

The Club Director is responsible for the direction and management of overall daily operations of a club under the control of Boys & Girls Clubs of the Midlands, Inc. The position’s primary concern is a comprehensive, outcome driven program and delivery of service. Responsibilities falling under this purview include: supervision and training of staff (direct and indirect reports), program development and delivery, facility management, personnel issues, community relations, volunteers, and membership administration.

Essential Functions:

Leadership:

• Ensure a healthy and safe environment with programs and services that prepare youth and staff for success
• Evaluate, plan and implement quality improvement objectives
• Mentoring and coaching staff
• Oversee club professionals for delivery of program objectives and standards
• Implement grants and meet grant requirements which can vary by location and year
• Oversight of spending based on grant requirements

Management:

• Complete the Club Director section of onboarding process including: Interviewing and submitting paperwork utilizing the approved recruiting tool
• Create and maintain a weekly schedule for staff including vacations, meetings, and adjustments
• Appraise staff performance regularly and provide constructive feedback and redirection where necessary
• Implement monthly trainings both online and in person that correlate to the principles of youth development
• Ensure the completion and submittal of reports and projects requested by administrative staff
• Management of the club’s food programs
• Ensure attendance and program data is uploaded using City Span/KidTrax systems

Programming:

• Manage the development of new programming that is relevant and in line with the principles of youth development, Boys & Girls Clubs of American guidelines and BGCM expectations
• Apply Program Quality Assessment (PQA) tool to the improvement of the implementation of youth programming
• Lead the coordination of special events for assigned club and support organizational special events

Intermediary:

• Encourage the building of positive relationships between clubs and families
• Act as a liaison between organization and community at large

Administrative:

• Monitor budgets to ensure good stewardship of funds
• Approve and Submit POs, receipts and bills per BGCM procurement requirements
• Attend regular meetings and trainings; submitting all necessary reports as required
• Complete all club employee documents including: New hire packets, change of status, administrative actions, training folders
• Computer Literate – Develop, organize and complete tasks and projects using software programs such as Word, Excel and PowerPoint

Qualifications:

• Bachelor’s Degree or Equivalent work experience
• 3 – 5 years or more of Youth development Experience strongly preferred
• 1 year of management experience
• Youth programming experience preferred
• Experience working with and demonstrating compassion and/or sensitivity toward vulnerable populations and individuals with diverse backgrounds present in the organization’s service population, both individually and in groups
• Ability to establish and maintain effective working relationship with Club staff, Board members, volunteers, community groups, and other related agencies
• Must be able to effectively navigate and function within a virtual environment
• Must effectively and comfortably manage in a virtual environment:
• • Must serve as a technology advocate and understand the tools available and optimal methods to ensure utilization of technology is promoted at every opportunity
  • Must be able to inspire trust and motivate virtual teams using strong communication, developmental and interpersonal skills and an ability to adapt to different virtual platforms
  • Must successfully guide virtual teams, communicate clear goals, and facilitate problem solving
• Must be proficient in the use of Windows, Internet, Microsoft Suite (Microsoft Teams, Word, Excel, Outlook, Access or other database software proficiency), Zoom or other Virtual Meeting platforms, and Google Platform (Drive, Docs, Sheets, Slides)
• Ability to earn and maintain mandatory CPR & First aid certification
• Maintain a valid driver’s license and meet eligibility requirements to drive a BGCM vehicle
• Must be able to pass a drug test, criminal and driving records investigation
• The ability to read and write is necessary to complete reports and properly document program and organizational data
• Must have reliable transportation to get to sites or meetings
• Must have regular and reliable attendance

Knowledge, Skills and Abilities:

Knowledge:

• Administration and Management — Knowledge of business and management principles involved in resource allocation, human resources modeling, leadership technique, and coordination of people and resources
• Customer and Personal Service — Knowledge of principles and processes for providing client and customer services. This includes customer/client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Developing Organizational Talent: Staff development, coaching, providing feedback, delegating
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Psychology — Basic knowledge of human behavior and performance, learning and motivation; Demonstrates an understanding of individual differences in ability, personality, and interests
• Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective organizational security operations for the protection of people, data, property
• Community Relations- Knowledge of the community that you are serving, ability to adjust and meet those needs

Skills:

• Active Listening — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Budgeting – Maintaining budgets for your location for staffing, programming, supplies, and more
• Coordination — adjusting actions in relation to others' actions
• Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Interpersonal Savvy – ability to build appropriate rapport, establish positive, professional, business communications, and maintain effective working relationships with the Board of Directors, top leadership, team members, volunteers, community groups, and other related agencies; uses diplomacy and tact; can diffuse even high-tension situations comfortably
• Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one; a commitment to data driven decision making
• Leadership – Developing commitment, influencing, empowering, leading by example, managing change, providing recognition, team building, working alongside your staff, coaching them through tasks
• Learning – A strong commitment to continuous growth and learning; Thorough knowledge of or ability to learn: the mission, objectives, policies, programs and procedures of BGCM
• Maintain Records – Keep accurate and up-to-date records, log, record, itemize, collate, tabulate data
• Management — Motivating, developing/coaching, and directing people as they work, identifying the best people for the job,
• Monitoring — Monitoring/Assessing performance of yourself to make improvements
• Patience – Ability to work calmly under pressure; Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgements and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process;
• Reading Comprehension — understanding written sentences and paragraphs in work related documents
• Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do
• Speaking — talking to others to convey information effectively
• Time Management — managing one's own time and the time of others; ability to meet deadlines and prioritize tasks

Abilities:

• Deductive Reasoning — the ability to apply general rules to problems to produce answers that make sense
• Inductive Reasoning — the ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
• Integrity and Ethics – the ability to act with honesty, integrity, professionalism, and confidentiality
• Oral Expression and Comprehension — the ability to listen to, understand and communicate information and ideas presented through spoken words and sentences
• Problem Sensitivity — the ability to tell when something is wrong or is likely to go wrong; It does not involve solving the problem, only recognizing there is a problem
• Speech Recognition — the ability to identify and understand the speech of another person
• Taking Initiative: Organizational awareness, contributing to a positive work environment, proactivity, string for excellence
• Written Comprehension — the ability to read and understand information and ideas presented in writing
• Written Expression — the ability to communicate information and ideas in writing so others will understand

Competencies:

• Communication skills – Possesses effective communication skills: oral, written, speaking and listening
• Conflict Management – Good listener, committed to finding solution to problems, works well with difficult people
• Decision Making – Able to reach decisions, takes thoughtful approach when considering options, seeks input from others, makes difficult decisions
• Initiative – Takes action, seeks new opportunities, strives to see projects to completion
• Interpersonal Skills – Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback; able to effectively communicate with top leadership, volunteers, and team members in a positive and professional manner
• Planning & Organizing – Displays ability to effectively plan, organize, prioritize and implement applicable tasks or projects in relation to established goals and objectives. Displays precision and attention to detail
• Problem Solving – Strives to understands contributing factors, works to resolve complex situations

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions (The phrases “occasionally”, “regularly”, and “frequently” correspond to the following definitions: “occasionally” means up to ? of working time, “regularly” means between ? and ? of working time, and “frequently” means ? and more of working time.).

• Must be able to work in a cubical environment with long hours at a computer
• Must be able to effectively operate the telephone system and other office equipment
• Must be able to deal with normal levels of stress
• Must be able to regularly sit and use hands to finger, handle, or feel objects, tools, or controls
• Must be able to frequently talk or hear
• Must be able to occasionally stand, walk, reach with hands and arms, and stoop, squat, kneel, crouch, crawl, pull, push, twist trunk or neck, climb, and grasp or squeeze with right and left hand in completing required tasks or position
• Must be able to regularly lift and/or move 15-25 lbs. and should do so in a sound and safe manner
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Must be able to work at special events

Working Conditions:

• Frequent deadlines
• Workload may fluctuate throughout the year
• Typical office environment: The employee must be able to complete their work satisfactorily in an environment where there are significant distractions including staff, clients, parents, children, volunteers, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others

Job Performance Expectations:

• Accountability—commitment to youth development and the stewardship of resources
• Integrity and Ethics—honesty, fairness, transparency, and consistency
• Job Knowledge—continuous learning to include all BGCA, Mandated State of Nebraska/Iowa certifications, Grant(s) certifications to remain compliant and progressive
• Quality—continued improvement
• Teamwork—demonstrated solidarity to meaningful and considerate relationships

I have read, understand and voluntarily commit myself to the general guidelines contained in this document. I also understand that this is only a basic description of my job and that it does not, nor is it intended to, outline all of the specifics of the responsibilities which I will be expected to perform. I acknowledge that I am able to perform the essential functions of the job with or without reasonable accommodations.