What are the responsibilities and job description for the Channel Manager Saas Solutions position at Boyum IT Solutions?
Do you want to join an international team driven by their mission to help SMEs around the world bring their products to life?
Are you driven by providing value to the customers, by understanding the core of their needs and challenges?
Is building long lasting relationships with partners and customers important for how you work?
Do you like to help identify how to best market new and emerging solutions, from the very early MVP to a product that is ready for growth?
If this is something that speaks to you, we are at Boyum IT Solutions looking for additional Channel Managers to help SMEs get the full value of our new cloud-based portfolio.
About us
For more than 25 years, Boyum IT Solutions have been all about enabling SMEs to achieve their goals via our ever-growing product portfolio. Today, our portfolio addresses relevant work processes from Product Idea, over Manufacturing to Marketing the Product; always focusing on our customers’ product creation. This is what we call the Product Value Chain.
Job Description
We are looking for a Channel Manager, whose primary role will be sales, business development, and enabling our partners and customers in the North America region using our manufacturing products for Business Central. At Boyum IT, channel account management in the Business Central ecosystem entail sales, acquiring both new partners and customers, enabling partners, and ideally also contributing to enabling the customers to go-live on Boyum’s product value chain solutions for discrete manufacturers.
You will report to our Head of PSU Americas and perform your tasks in close cooperation with the other departments involved in bringing our manufacturing-specific product value chain solutions to the Business Central market.
Responsibilities
Partner management
- Recruiting Business Central partners to become Boyum IT partners and resellers
- Building and nurturing relationships with our current partners and resellers
- Enabling partners to sell our products, meaning supporting them and imparting adequate knowledge of our products onto them through joint implementations
- Drive co-marketing with our partners to support them building sufficient pipeline
- Participating as presenter/speaker in partner events (in person or online)
- Providing after sales support to the partner and their customers
Customer management
- Close deals directly with customers for the partner
- Provide after sales support
- Conduct trainings and consulting sessions with customers via teams or in-person
- Contribute to the go-live of our product value chain solutions with the customers
Sales management
- Ensure healthy pipeline
- Close deals with a strong focus on net new names
Requirements
- Proven track record of selling SaaS solutions to manufacturing SMEs, preferably within the Supply Chain OR proven track record working as a production planner with a discrete manufacturing company
- Profound business process understanding in discrete manufacturing across the entire value chain
- Ability to engage and interact with customers and partners – at all levels.
- Strong customer focus and good customer management skills
- Ability to work independently and as part of a multi-cultural (virtual) team.
- Interpersonal and team-work abilities
- Excellent negotiation and networking skills.
- Excellent communication and presentation skills, both in verbal and written in English and Spanish
- Willingness to travel in the region.
- Experience from business development/channel management or similar roles is an advantage
- Experience with Microsoft Dynamics 365 Business Central.
Why Boyum IT Solutions?
At Boyum IT, we genuinely care about our people, which is why we’ve earned the “Healthy Place to Work” certification three years in a row. We believe that a happy, healthy workplace leads to success—both for our employees and our company.
- Tailored Career Growth: Your career development is personal to us. We focus on helping you grow, feel supported, and have a true sense of belonging.
- A Healthy Work Environment: A as certified “Healthy Place to Work”, we actively promote both physical and mental well-being, with initiatives to support you every day.
- Flexible Work-Life Balance: We understand that life is about balance. That’s why we offer flexible working options to fir your personal needs.
- Exciting Growth Opportunities: Take on a key role in a well-established, international company with a solid foundation, exciting clients, and strong internal capabilities.
- Live Our Values: With our "Energy for Life" motto, we’re committed to helping you feel energized—whether you're with family, socializing, staying fit, or excelling at work.
If you're ready to make an impact, grow with us, and be part of a company that truly values you, we’d love to hear from you. Please send us your CV in English, and we’ll get in touch. We're conducting interviews on an ongoing basis. For any questions, feel free to contact HR team.
Our Commitment to Inclusion and Diversity
At Boyum IT Solutions, we believe that our strength lies in the diversity of our team. With around 50 nationalities on our team, we’re proud of our inclusive, global culture. Which is why we continuously work on strengthening an inclusive culture where diverse teams thrive. Here, everyone brings something unique to the table, and that’s what fuel our creativity and success.
We’re committed to an inclusive recruitment process that welcome individuals from all, because we know that when diverse minds collaborate, amazing things happen.