What are the responsibilities and job description for the Vice President Operations position at Bozzuto's Inc?
Position Overview:
As the Vice President of Warehouse Operations you will be responsible for overseeing all warehouse functions, ensuring world-class safety, quality, productivity, and service standards. Reporting to the Executive Vice President (EVP), this role will lead a multi-site distribution network of three locations, develop high-performing leaders, and drive continuous improvement while exceeding customer expectations. This role requires an experienced proven hands-on executive who can implement best-in-class warehousing strategies, optimize operational efficiencies, and foster a culture of accountability, safety, and excellence. The ideal candidate has deep expertise providing effective leadership in high-volume food distribution and a proven track record of driving operational success at scale.
Responsibilities:
- Lead a high-volume, multi-site warehouse network to support a $2.8 billion wholesale business
- Develop and execute strategies that improve efficiency, productivity, and cost-effectiveness
- Implement and continuously refine KPIs for safety, quality, service levels, and financial performance
- Drive best-in-class inventory management, order fulfillment, and labor utilization
- Transform & reinforce a culture of safety, ensuring commitment, compliance with OSHA, FDA, and other regulatory standards
- Lead and monitor food safety, sanitation, and quality assurance programs
- Reduce safety incidents through proactive training, audits, and high level of engagement
- Inspire, develop, and mentor a team of Directors, Operation Managers, and Warehouse Leaders
- Foster a performance-driven culture focused on accountability and continuous improvement
- Drive succession planning and leadership development to ensure long-term operational excellence
- Adopt and embrace new hires to become long-term successful associates
- Foster and drive a culture of engagement at all levels
- Ensure best-in-class customer service, exceeding expectations for order accuracy and on-time delivery
- Partner with Human Resources, Transportation, Procurement, IT and Sales teams to drive seamless end-to-end supply chain performance
- Optimize warehouse layouts, slotting, and workflow to enhance efficiency and throughput
- Manage a multi-million-dollar warehouse operations budget, ensuring cost control and efficiency
- Drive lean principles and cost-reduction initiatives to improve operational margins
- Analyze key financial and operational data to support data-driven decision-making
- Improve business acumen of front-line leadership
- Perform other duties as assigned by leadership
Experience:
- Must have at least fifteen (15) years of Warehouse Operations/Distribution related experience; (five) 5 years of experience as VP or Senior Executive Role
- Preferred Bachelor’s Degree in Business Administration, Logistics, Supply Chain Management or a related field
- Knowledge of regulations, compliance requirements and industry best practices
- Knowledge of Warehouse Management Systems such as but not limited to: Voice recognition technology (VoCollect), Employee Management systems (Dayforce/Ceridian), WIMS,E-mail, Voice mail etc
Environment:
- Warehouse Grocery – approx. 50F – 90F
- Warehouse Perishable – approx. 26F - 60F
- Warehouse Freezer – approx. 0F - -20F
Skills:
- Safety Culture: Maintain and drive safety policies to all associates; driving for accountability of safe practices throughout shift
- Physical abilities: May be required to lift up to 75lbs.; the ability to operate required facility equipment; Ability to stand, walk and sit throughout your day; Walking on a variety of flooring such as carpet, concrete, tile etc;
- Strong communication Skills: Ability to provide & receive constructive feedback; communication of expectations and directions clearly
- Building a team-based environment: Effective coaching, facilitation, presentation and team-building skills; inclusive decision making
- Project Management: Results driven regarding implemented KPI’s/Metrics; willingness to participate in continuous improvement projects; managing multiple deadline-based projects
- Quality: Maintain integrity and high standards of product handling from all perspectives