What are the responsibilities and job description for the BP Ford of Long Beach Service Advisor position at BP FORD OF LONG BEACH?
BP Ford of Long Beach is looking for Service Advisors to join the team.
Job Responsibilities include:
- Greeting customers promptly and professionally
- Determine customer's primary concern and review additional maintenance needs when appropriate
- Consulting the technicians about needed repairs and alternatives that can be offered in place of expensive repairs
- Answering customer questions about service outcomes and consulting with technicians when necessary
- Informing customers about potential cost savings and warranty protections
- Informing customers of changes in service or when their vehicle is ready to be picked up
- Maintain a CSI score above national average
- Maintain certifications
Job Type: Full-time
Job Type: Full-time
Pay: $60,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Dealership Service Advisor: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $60,000 - $150,000