Rental Specialist

Under the direct supervision of the Rental Manager, the Rental Specialist will be responsible for the day-to-day coordination of incoming and outgoing rentals from J-Tech. 

Essential Duties and Responsibilities: 

• Respond to customer phone calls and emails.
• Check in and check out rental equipment, inspecting for damage, and following all appropriate processes.
• Utilize technology to gather and share customer information within the company.
• Coordinate with internal departments on rental equipment service and repairs.
• Listen to and resolve customer complaints regarding services, products, or personnel.
• Improve customer service experience to create engaged customers and facilitate organic growth.
• Help promote a company culture that encourages top performance and high morale.
• Keep an organized and presentable work area.
• Work in conjunction with the customer service team to fulfill customer needs.

Qualifications and Experience:

Must have a valid driver’s license. 

Must be able to pass a drug test to acquire DOT physical.

High School Diploma or GED required and 3 years related work experience. 

DOT Medical Card is required, must pass physical to obtain card to qualify for position (J-Tech will facilitate). Must pass qualifications under J-Tech’s insurance carrier and be insurable.

Knowledge of inventory software, manufacturing software (ERP), Microsoft Office, Excel, and Word.

Salary depends on experience and skill set.