Residential Lease Up Manager

BPG Real Estate Services, LLC., a rapidly growing company, knows that our success begins and ends with our people. Through the efforts of our associates and guided by our values, we transform the communities we serve, striving to exceed the expectations of our tenants, residents and clients. Formed in 1993, BPG is a privately-held, full-service real estate acquisition, development and management company with offices and properties in Washington DC, Wilmington, DE, Philadelphia, PA, and Baltimore, MD.

Despite the COVID-19 pandemic, ResideBPG was named a Finalist in the 2021 National Apartment Association (NAA) Best Places to Work awards, which recognize member organizations that foster a culture of collaboration, innovation and hard work. Further, the awards pay tribute to management companies and industry suppliers that have gone above and beyond to create safe and engaging work environments despite the challenges of the past year.

At BPG, giving our associates the BPG Experience is a top priority. Join us as a Residential Lease Up Manager.

The Residential Lease Up Manager is responsible for meeting and maintaining occupancy goals for their assigned property. The person who assumes this role will also be responsible for administrative duties to include reviewing financial statements and analyzing revenue for the property. They will assist with leasing, closing sales, and driving team to reach goals.

• Closely monitor and make suggestions on lease up concessions based off of the budgeted amounts and maximizing potential traffic and income.

• Maintain current market and neighborhood information to ensure relative pricing of Property and work with Residential Marketing Manager to develop marketing and advertising programs to maximize market position. Become personally familiar with area comparables and retail/commercial businesses. Plan a minimum of quarterly resident functions as necessary and attend.

• Confirm that a 50% sales closing ratio is consistently attempted and that all staff members are selling, pre-selling and renewing whenever possible. Approve all lease paperwork daily; applications, move-ins, move-outs, renewals, etc. Ensure all move-ins are walked with the resident and satisfaction is achieved. Perform the duties of Leasing Consultant as needed.

• Complete all required weekly, monthly, quarterly and annual reports in a thorough and timely fashion. Administer office work flow in the most efficient and productive manner.

• Hire staff according to absorption schedule.

• Approve all invoices for goods or services for the entire Property. Ensure invoices are posted as received; adhere to the accounting calendar. Review vendor statements monthly crosschecking invoices posted as opposed to postings in the accounting system. Review Budget Comparison to ensure reoccurring contract invoices are posted accurately in the budget. Utilize and understand the accounts payable system and instruct all office personnel in its use.

• Adhere to budget constraints and execute necessary adjustments relating to income and expense. Active participation in budget process as necessary.

• Set-up new contracts needed for property including elevator, fire/life safety, landscaping, etc. Recognize reoccurring contracts expirations; work with the Regional Facilities Manager and submit new contracts to Manager.

• Maintain strict rent and NSF collection program, using company policy and legal limitations. Maximize fair security deposit deductions from vacating residents, walking all move-outs and assigning legal deposit deductions. Be thoroughly familiar with the on-site rent-roll accounting system so as to perform, instruct and correct all functions as needed. Represent the Property in legal matters regarding resident issues.

• Maintain safety and/or OSHA compliance. Review status of daily Property maintenance needs with Maintenance Supervisor, including scheduling of make-readies and staff work assignments.

• Administer the company policies and procedures as they pertain to the site operations. This includes but is not limited to the On-Site Accounting, Operations, Maintenance and Human Resource Policy Manuals.

• Physically inspect all common areas of the Property to ensure its peak readiness and appearance taking immediate action to unsatisfactory appearance problems.

• Ensure that enough traffic is being attained by the Property by working with Marketing as well as the Regional Property Manager. Identify, troubleshoot and anticipate issues leading to slower leasing.

• Ensure that outreach is being done in the appropriate areas based off of where we anticipate our traffic coming from for the particular Property.

• Perform other reasonable duties as assigned.

Leasing Staff, Maintenance Staff

BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Applicants as well as associates who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as associates are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Other duties may be assigned. The Company may change the specific job duties with or without prior notice based on the needs of the company.