Office Assistant

Team up with BPI Information Systems to be part of the rapid growth in network engineering. We provide work/life balance, health benefits, vision, and dental benefits, 401K with match, and continuing education. We guarantee a collaborative, and motivating work environment. At BPI you will make an impact on the world by helping clients solve complex infrastructure and security problems every day!

BPI is seeking a professional Entry Level Procurement/Customer Service Associate to work in our Brecksville, Ohio office. We are looking for problem solvers representing our core values.

· Accountable

· Team

· Partnership

· Evolutionary

· Positive

Duties/Responsibilities:

· Problem solving.

· Enter and place Sales orders.

· Track/update orders.

· Communicate effectively.

· Run a ticket board.

· Run Report.

· Post payments from customer and vendors

· Track Receivables and follow up on outstanding balances.

· Sort and distribute mail.

· Process SAS scans from Service tickets

· Work with Shipping Receiving Department.

· Answer calls.

· Enter Service tickets.

· Schedule Data Plan Reviews, Technical Business Reviews/Network Assessments and a technician/engineer to be onsite.

· Track and enter warranty re-imbursements.

· Quote parts requested to customers.

· BPI Customer Portal Access.

· Greet customers.

Skills

· QuickBooks.

· ConnectWise.

· Bookkeeping.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: In person

Salary : $17 - $20