What are the responsibilities and job description for the Remote Customer Service Rep position at BPO American?
BPO American is looking for friendly and enthusiastic Remote Customer Service Representatives to join our team. If you love providing top-notch customer service and enjoy working in a fast-paced environment from the comfort of your home, then this might be the perfect opportunity for you.
Responsibilities:
- Helping customers with registration
- Assist with hotel reservations
- Answering questions about events and conferences
- Engaging with customers via phone, chat, and email while delivering the best service possible.
Qualifications:
- Previous experience in customer service (At least 1-3 years)
- Good multitasking skills
- Positive and professional attitude
- Excellent written and verbal communication skills
- Comfortable with using various software and web browsers
- Strong interpersonal and customer service skills
- Active listening and showing empathy
- Able to handle a busy workload and multiple demands
- Dependable and punctual for all shifts
- Self-motivated with excellent problem-solving abilities
- Minimum Education - High school diploma or GED.
Salary : $14 - $15