What are the responsibilities and job description for the Billing Representative position at BPW Medical Billing?
About Balance Point Wellness:
Serving Baltimore City, Baltimore County, Harford County, Salisbury, Delaware, and Pennsylvania, Balance Point Wellness provides therapy and professional psychiatric care for those seeking to improve their mental health and well-being. We are committed to offering a wide range of therapeutic options, including acupuncture, nutritional guidance, and more, to support our clients on their journey toward better health.
In-Office Work Requirement:
This position is a full-time, in-office role based at our Bel Air, MD location. The selected candidate is expected to report to the office Monday through Friday, working directly with our team to support billing and accounting needs. The work environment is dynamic and collaborative, and candidates must be comfortable with a regular, on-site schedule.
Job Description:
The Billing Representative is a detail-oriented and reliable team member primarily responsible for billing insurance claims under the supervision of the Billing Manager. The selected candidate will assist in updating accounting records with issued invoices, new payments, and client information.
Duties and Responsibilities:
- Assist in managing financial data to resolve outstanding invoices
- Verify insurance details
- Submit encounters/claims to insurance companies for reimbursement
- Assist clients with copays, deductibles, and coinsurance
- Enter all relevant data into EHR software
- Utilize electronic, standard, and certified mail services to deliver invoices and correspondence
- Process payments through various channels
- Issue reminder and final notice statements to dilatory and delinquent clients
- Record and update all payments in EHR software
- Follow-up on missed payments and resolve financial discrepancies
- Examine patient bills for accuracy and request missing information
- Investigate and appeal denied claims
Knowledge, Skills, and Abilities:
- Excellent computational ability
- Ability to multi-task and prioritize assignments
- Strong organizational and communication skills
Qualifications and Education Requirements
- 1-2 years of experience in Mental Health Medical Billing (preferred)
- High School Diploma or GED
- Understanding of general accounting principles
Physical and Environmental Requirements
- This role is based in an office environment, with regular use of a computer, telephone, and other office equipment
- The noise level in the work environment is typical of an office setting
- Regularly required to sit, talk, or hear; frequently required to use repetitive hand motions, handle or feel, and occasionally stand, walk, reach, bend, or lift up to 20 pounds
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Medical billing: 1 year (Preferred)
- Insurance verification: 1 year (Preferred)
Ability to Commute:
- Bel Air, MD 21015 (Required)
Work Location: In person
Salary : $19 - $21