What are the responsibilities and job description for the Credit Specialist position at BRAD HALL COMPANIES?
Job Details
Description
- Coordinate and follow through on past due accounts within an assigned book of customer accounts.
- Develop and implement effective collections plans to ensure timely payments.
Risk Mitigation:
- Evaluate and analyze creditworthiness of customers to minimize bad debt exposure.
- Collaborate with the Credit Department to establish credit limits and terms.
Communication and Collaboration:
- Work closely with sales, customer service, and other departments to gather relevant information and resolve customer issues.
- Communicate effectively with customers to address payment concerns and negotiate payment terms.
Documentation:
- Maintain accurate and up-to-date records of customer interactions, payment arrangements, and credit-related activities.
Additional
- None
Supervision of Others
- None
Work Environment
- Typically work is performed in an office setting.
Physical Demands
- Able to sit and stand for extended periods of time.
- Able to move about office setting to complete responsibilities.
- Able to move freely around work and customer sites.
- Able to climb stairs and ladders, kneel, bend, and stoop.
- Heavy use of phone, computer, and office equipment.
- Able to lift up to 25 lbs.
Travel
- Negligible
Knowledge, Skills, and Abilities
Required
- General knowledge of accounting and finance principles.
- Professional communication and high conflict resolution skills.
- Technical proficiency and ability to learn company systems and processes.
- Must be able to manage a high volume of accounts and multiple tasks simultaneously.
- Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give clear verbal directions and explanations.
- Must have strong attention to detail to ensure accuracy of information.
- Strong organization and time management skills required.
- Must be self-motivated, have a positive disposition, and act in a professional manner to all employees, vendors, customers and business partners.
- Adheres to the company’s values and ethical expectations.
Preferred
- Minimum of 3-5 years of experience in B2B commercial collections, accounts receivable management, customer service, or similar role.
- Experience in lubricant industry, fuel industry, or transportation industry.
- Oracle/NetSuite or similar ERP accounting applications experience, a plus
- Familiarity with Microsoft 365 products and proficiency with Excel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Qualifications