What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Brad Larson - State Farm Agent?
Benefits:
- 401(k) matching
- Competitive salary
- Health insurance
- Opportunity for advancement
ROLE DESCRIPTION:
As a Customer Service Team Member with Brad Larson State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Pivot to insurance products and services that would benefit the customer.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Ability to obtain the Ohio Property and Casualty and Life and Health Licenses if not already licensed.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $45,000 - $55,000
