Director of Operations

About Bradford Allen:

Bradford Allen is a Chicago-based, fully integrated national commercial real estate company that provides a full array of property management, asset management, brokerage, and capital markets expertise to entrepreneurial and corporate clients, as well as not-for-profit organizations.

Bradford Allen professionals create flexible solutions for their clients through their experience, commitment to solving the most difficult problems, persistence, loyalty, hard work, and a singular focus on client objectives.

Location:

The position will be in-person and primarily based out of our Fort Lauderdale office with travel to other South Florida locations as required. The candidate is expected to be on-site at the properties throughout the week to work directly with the management and building operations teams.

Position Summary:

Bradford Allen is seeking an Operations and Property Management lead to oversee the South Florida commercial office portfolio. The candidate will be hands-on with the properties and provide leadership to the team, ensuring the highest level of tenant experience and property performance. The candidate will work directly with the President of Management Services, the South Florida Regional Engineering Manager, the individual Property Managers, building staff, the Asset Management team, ownership, accounting, and HR, as well as other internal teams. The candidate will also work closing with the Chicago based Operations Director and Engineering Director.

Responsibilities

• Direct the property operations for the South Florida, Bradford Allen owned commercial portfolio.
• Lead the entire property management and engineering team in South Florida, working closely with our Chicago based President, Engineering Director and Operations Director.
• Be a hands-on leader and mentor for the South Florida property team. Build and foster relationships within teams and across both the region and management company.
• Strategically assess and optimize property staffing levels as the South Florida portfolio continues to grow.
• Engage with all levels and departments of the organization to fully implement corporate initiatives across South Florida properties.
• Collaborate with the asset management team and ownership on capital building improvement projects, renovations, and tenant improvement projects. At times, it will be expected for the  candidate to also oversee certain building improvement work.
• Support project planning efforts, including budgeting, vendor selection, and schedule coordination, with a focus on South Florida market dynamics.
• Maintain compliance with local, municipal, and state regulations related to property maintenance and improvements, particularly in the South Florida area.
• Possess strong operational skills to provide consistency and standards across the portfolio while not losing sight of strategic goals.
• Stay ahead of market trends and best practices in South Florida, keeping property teams and asset management informed and adaptable.
• By relying on strong financial acumen, assess and utilize the financial abilities of the property management teams. Leverage strengths across the team and provide training where needed to complete budgets, CAM and tax reconciliations, maximizing NOI, etc.
• Collaborate with accounting, finance, and leasing to develop property budgets, reforecasts, and cash flows that are accurate, both quantitatively and qualitatively.
• Ensure all property level reporting, budgets and reconciliations are completed in a timely and comprehensive manner with the highest quality.
• Build a strong relationship with Asset Management to establish portfolio and property specific business plans and goals. Strategically execute each plan to maximize investment returns and value.
• Implement Bradford Allen Management Services initiatives, including best practices, energy efficiency programs and the firm’s policies
• Evaluate, direct, and manage capital initiatives and value-add strategies, improving the performance and appearance of South Florida properties.
• Assist in physical due diligence efforts in underwriting acquisitions, establishing long-term capital plans and reviewing operating expense projections for potential South Florida investments.

Qualifications:

• 15 years of commercial property or commercial building management experience including
• 5 years of directly supervising property managers and engineers.
• Experience in managing large R&M projects and building and tenant improvement projects
• Bachelor’s Degree with CCIM, CPM or RPA designation preferred.
• Proficient in MRI (or equivalent financial reporting software), Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Strong decision-making and problem-solving ability.
• Advanced organizational skills with the ability to prioritize and multi-task.
• Ability to work independently and collaboratively, with superior interpersonal skills.
• State of Florida real estate license.