Centralized Admissions Coordinator- (On-Site)

Are you looking to be part of a team that guides individuals through the admission process with care and efficiency? Join us as a Centralized Admissions Coordinator!

Bradford Health Services is an industry leader in effective and affordable drug and alcohol rehab programs. We offer 25 top-quality addiction treatment facilities across 5 southeast states including Alabama, Arkansas, Mississippi, North Carolina, and Tennessee. Bradford has proudly served these communities for over 45 years.

We are actively seeking an experienced Centralized Admissions Coordinator to join our team at the Corporate Office located in Birmingham, AL.

This is a great opportunity to join an established industry leader where passion and team spirit are nurtured and rewarded!

Elevate Your Career with Us and Enjoy the Perks for our Employees:

• Competitive Compensation and Benefits
• Generous Paid Time Off for Work-Life Balance
• Exciting Professional Growth and Advancement Opportunities

Our culture is best in class too!

At Bradford Health Services, we understand that an industry-leading company is not built by one person. It takes an entire team to unite for a bigger purpose. This is why we believe in a company culture that values your effort and provides you with the resources you need to provide high-quality service. Your experience and expertise are highly valued, your contributions are recognized, and your professional goals are supported.

Responsibilities include but are not limited to:

• Coordinate the admission process for our residential facilities, ensuring rapid, consistent, and responsive support to clients and regional offices.
• Accurately collect and assess screening information from potential patients and their family members.
• Monitor and manage all digital communication channels, such as chat, web forms, and emails, used by individuals seeking information about our programs.
• Maintain a professional demeanor and appearance consistently while upholding Bradford’s core values, standards, and policies.
• Demonstrate a comprehensive understanding of signs and symptoms related to chemical dependency in both adults and adolescents.
• Collaborate effectively with various leadership teams, including Executive Directors, Centralized Admissions Director, VP of Admissions, Recovery Advisory Center Director, Regional Managers, and Facility Admissions personnel.
• Display proficiency in utilizing appropriate emergency, benevolent, and self-help referral resources to provide valuable support to individuals in need.

Requirements:

• High School Diploma or equivalent (required), with an Associate degree (preferred).
• Must have at least 1 year of medical insurance verification preferred
• Must have at least 2 years of progressive responsibility in the Crisis Response Division preferred
• Showcase a strong understanding of substance use and substance use disorders.
• Demonstrate proficiency in marketing and delivering exceptional customer service.
• Effectively communicate both verbally and in writing with various stakeholders, including referrals, management, coworkers, patients, potential patients, and families.
• Maintain regular attendance, including participation in conference calls and onsite meetings when necessary.
• Be flexible and available for travel as required for job responsibilities.
• Possess basic computer skills and proficiency in typing.
• Collaborate effectively and work cooperatively with coworkers, managers, potential patients, and their families.
• Successfully pass a criminal background check.
• Maintain reliable transportation and a valid driver's license, personal automobile liability insurance, and a driving record that permits coverage under the company’s automobile liability policy if necessary.
• Possess current CPR certification and the ability to effectively administer CPR when needed.
• Maintain a high level of alertness at all times to ensure job tasks are performed safely.
• Demonstrate the capability to walk approximately one-half mile within the facility and on the premises during an eight-hour shift.
• Able to sit from one-half hour to four hours per eight hours
• Able to frequently ascend and descend stairs
• Must be able to frequently lift and move up to 30 lbs.
• If recovering, two years of continuous verifiable abstinence

Bradford Health Services does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. In addition to federal law requirements, Bradford Health Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.