Administrative Assistant I - Student Access Services

Position Title: Administrative Support I

Department: Office of Student Access Services (SAS), Student Affairs

Reports To: Director of Student Access Services

Appointment: Full-Time; 40 hours per week; 10 months

Status: Non-exempt (Hourly)

Pay Rate: $15.00 per hour

This position is primarily responsible for supporting the Office of Student Access Services. The Office of Student Access Services provides services to meet the individual needs of students in accordance with their disabilities and academic implications.

Characteristic Duties and Responsibilities

Provide administrative support for the Office of Student Access Services. Specific duties will include but are not limited to:

Support Duties

• General office duties such as opening and closing the office
• Checking voicemail messages
• Answering phone calls and redirecting to appropriate SAS staff as needed
• Scheduling appointments for the Director
• Organizing and filing documents
• Answer general questions about the offices and services
• Assist students with questions about receiving accommodations
• Creating new student files

Testing Duties

• Checking students in and out for testing
• Package examinations and coordinates pickup/delivery of completed exams.
• Provide testing accommodations as needed such as scribing and reading.
• Proctor examinations
• Releasing exams to professors or identified staff
• Creating return envelopes for exams
• Cleaning testing areas
• Performs other related duties as assigned

Position Qualifications

• One to three years of office experience that demonstrates ability to work independently
• Ability to use sound judgment to make decisions
• Ability to work with confidential information and records
• Perform detailed job tasks with accuracy
• effectively interact in person, via email and telephone with students, parents, University personnel and external constituents
• excellent communication skills
• ability to show respect and sensitivity for cultural differences
• ability to work with sensitive information
• use basic office equipment (computer, fax, phone system, copier, duplicator, scanner)
• proficient in work processing spreadsheets (Excel) and database management applications including mail merge procedures
• knowledge of accounting procedures
• ability to compose correspondence; draft reports; handle multi-step processes
• coordinate/manage multiple projects and tasks simultaneously and on deadline
• Editing and proofreading skills.

The ideal candidate will be comfortable working with individuals with visible and invisible disabilities and possess strong customer service skills. Candidates will have a high degree of personal and professional integrity and respect for privacy and confidentiality. The successful candidate should be detail-oriented, possess strong problem solving and analytical skills, and possess the ability to work on multiple projects simultaneously. The Division of Student Affairs is committed to candidates who demonstrate experiences with collaboration, diversity and inclusion, experiential learning, retention, and student wellness.

Mental/Physical Requirements

The selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodation. Work is performed in normal office environment with little exposure to outdoor temperatures or dirt and dust. Working conditions are typically moderately quiet.

Application Procedures

Please complete the online application process and upload a resume and complete contact information for 3 professional references. Uploading a cover letter is also recommended.

Please upload all documents at the time of initial application. If you need to send documents at a later time, please send to buhr@fsmail.bradley.edu and they will be included in your application materials.

Applications will be reviewed upon receipt and the position is open until filled.

Bradley University offers a competitive benefits package including health, dental, vision, life and disability coverages, FSA, HSA, and retirement plan options. Bradley also offers significant higher education cost savings for employees and dependents through the Tuition Remission program. For more information about our benefits, please visit: https://www.bradley.edu/offices/business/humanresources/benefits/ .

Employment at Bradley University is contingent upon the satisfactory completion of a criminal background check.

Bradley University is a top-ranked, prestigious, private university in Peoria, Illinois, offering 5,400 undergraduate and graduate students the opportunities, choices and resources of a larger university and the personal attention and exceptional learning experience of a smaller university. Bradley offers a comprehensive array of undergraduate and graduate academic programs in business, communications, education, engineering, fine arts, health sciences, liberal arts and sciences, and technology. The University is located on an 85-acre campus in Peoria, the largest metropolitan area in Central Illinois.

Bradley University is an Equal Opportunity and Affirmative Action Employer. The administration, faculty and staff are committed to attracting qualified candidates from underrepresented groups.