Accounts Receivable Supervisor

Overview

Bradshaw Home is seeking an experienced Accounts Receivable Supervisor to lead our Collections and DMS teams. This role plays a critical part in overseeing Accounts Receivable operations, ensuring accurate deduction management, monitoring customer payment trends, and driving process improvements. The ideal candidate will have strong leadership skills, a strategic mindset, and experience working with major retailers.

Key Responsibilities

• Directly supervise, coach, and mentor the A / R team to ensure efficiency and accuracy.
• Oversee deduction claims, rebills, and payment terms compliance while managing workloads effectively.
• Monitor customer payment behaviors , identifying risks such as cash flow issues or increasing deductions, and escalate concerns with an action plan.
• Manage customer communications and dispute resolution , maintaining strong relationships to optimize collections.
• Review and reconcile A / R balances , ensuring all transactions are accurately documented and aligned with month-end and fiscal year-end processes.
• Secure approvals and oversee order release processes for customers at credit limits, CIA accounts, and credit card customers.
• Ensure compliance with company policies and audit requirements , including compiling requested reports and supporting year-end audits.
• Drive continuous process improvements , optimize workflows, and recommend strategies for enhanced efficiency.

Qualifications & Core Skills

This is a great opportunity to join a dynamic team, lead A / R operations, and make a meaningful impact on process efficiencies and financial outcomes. If you have a passion for driving results and leading high-performing teams, we'd love to hear from you!