What are the responsibilities and job description for the Regional Service Manager - Laundry WareWash position at Brady Industries?
The focus of this position is leading a designated Region for the ProWash Division and ensuring company policies and processes are followed and excellent service is provided to our customers within the designated Region. Develop relationships both internally and externally with Co-workers, Vendors and customers. Work with the ProWash and BradyPLUS sales teams to win new business in the designated Region. Work with the Director of Field Operations to help drive innovation and operational excellence within the ProWash Division.
Responsibilities Include:
- Grow sales through working with the ProWash and BradyPLUS sales teams directly.
- Work with the Director of operations to foster relationships with our vendor partners
- Lead innovation and new dispenser and product field testing
- Cultivate and manage relationships within the organization; facilitate frequent meetings and interactions within Service and various sales teams
- Increase profitability and sales by driving your team to operational excellence and account retention
- Foster frequent and clear communication between internal operations, Service & Operations
- Help Set the example for exceptional service standards
- Work with the Director of Operations to identify new technologies within the industry
- Assist with and organize large rollouts; work with our internal sales and operations team and coordinate with customers to devise plans for flawless execution.
- Manage your budget to meet company objectives
- Act as a change-agent by providing insight on how to improve our chemical and service program.
- Other duties and responsibilities as needed.
The ideal candidate will have:
- College Graduate or Equivalent
- A minimum of 10 years' experience in the Chemical Sales/Service industry
- A minimum of 5 years' experience managing Distributer relationships
- A proven track record of leading others
- Proficient in Microsoft Office (Outlook, Word, Excel)
- Ability to operate a smart phone, conduct internet research and learn new technologies
- Ability to travel by car and plane (valid driver's license required)
- Organizational skills and the ability to multi-task
- Proven Ability to Train Others
- Strong Sense of Urgency
- Solid judgment along with decision-making skills Excellent verbal and written communication skills
- Extensive management experience
- Vendor management experience
- Familiarity with Adobe Acrobat Platforms
- Professional, flexible and positive team player that is self-directed and self-motivated
- Outstanding relationship-building skills coupled with a high degree of responsiveness and integrity