What are the responsibilities and job description for the Front Desk Receptionist: Full Time Sunday through Thursday 11p-7a position at Braemar Living at Wallkill?
Responsibilities:
- Manages the facility lobby area
- When on duty, ensures the reception area is staffed 100% of the time
- Screens all visitors and staff for COVID symptoms
- Welcomes new admissions, notifies appropriate departments as needed
- Greets and directs all residents, visitors, vendors and job candidates
- Ensures completion of paperwork, sign-in and security procedures
- Remains at reception area in the event of a fire or emergency event
- Handles special administrative projects
- Handles all incoming calls; places, receives and routes high volume calls
- Supplies general information to callers with speed and professionalism, relays messages
- Announces visitors
- Handles resident intercom system calls and call bell alerts
- Monitors Surveillance Cameras
- Performs general administrative duties as assigned
- Sorts and distributes incoming and outgoing mail
Qualifications
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- One year of related work experience as a front desk coordinator, receptionist or switchboard operator, including some clerical duties
- Effective oral and written communication skills
- Computer literate with data entry skills
- Ability to handle several tasks simultaneously, such as answering switchboard callsand assisting residents and visitors
- Ability to maintain productivity in a stressful environment
- Must be able to read, write and speak the English language
- The ability to deal effectively and professionally with clients, residents, family members and/or visitors
The rate is $16.40 plus the shift differential rate of $1.50. We also request at least one Covid Vaccine.
Job Type: Full-time
Pay: $15.70 - $17.10 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Night shift
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $16 - $17