What are the responsibilities and job description for the Library Assistant Volunteer position at Braille Institute Los Angeles Center?
Library hours are from 8 : 30 a.m. to 5 p.m., Monday through Friday. Typically, most volunteers offer 2-3 hours per week, but volunteers are welcome to work multiple days.
Requirements
Customer service experience
Good verbal and written communication skills
Professional phone etiquette
Basic computer skills, including Microsoft Excel, internet searching, and willingness to learn library database
Bilingual, Spanish / English (optional)
Responsibilities
Assist with various clerical duties (e.g. contact patrons via telephone, basic check-ins, which may include checking on lapsed or inactive library user accounts for deletion)
Equipment upkeep (e.g. clean, store, and assure proper functioning of devices)
Check in devices such as Victor Readers and digital players
Investigate use of BARD, including difficulties, successes, and need for assistance in how to use software
Participate in outreach email campaigns, assisting with drafting emails, letters, and marketing teases aimed at various constituents, organizations, and stakeholders (depending on experience)
Greet and assist students / library patrons as needed
Perform other duties as assigned. Duties or tasks may change
Assist Library Outreach Manager as needed
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