What are the responsibilities and job description for the Medical Biller/Claims Research/Customer Service Representative position at Brainerd Medical Supply?
Job Summary
We are seeking a dedicated and detail-oriented Medical Biller/Customer Service Representative to join our team. The ideal candidate will possess strong communication skills and a solid understanding of medical terminology and coding systems, including ICD-10 . This role is crucial in providing exceptional service to our clients while ensuring accurate handling of medical records, billing, and collections.
Responsibilities
- Respond to customer inquiries regarding medical records, billing, and coding with professionalism and clarity.
- Utilize knowledge of medical terminology to assist clients effectively.
- Process and manage medical billing and collections in compliance with relevant regulations.
- Maintain accurate records of customer interactions and transactions within our systems.
- Collaborate with the medical office team to resolve issues related to patient accounts.
- Provide support in navigating our coding systems, including ICD-10 ensuring accuracy in all documentation.
- Assist in training new staff on customer service protocols and systems as needed.
- Various other duties as assigned or needed.
Qualifications
- Previous experience in a customer service role, preferably within a medical office or healthcare setting.
- Familiarity with medical records management, medical billing, and coding practices is highly desirable.
- Strong understanding of medical terminology related to patient care and billing processes.
- Proficiency in using various computer systems for data entry and record keeping.
- Excellent verbal and written communication skills, with the ability to convey complex information clearly.
- Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
- Ability to work collaboratively within a team environment while also being self-motivated.
Join us in making a difference by providing top-notch support to our clients while enhancing your career in the healthcare industry!
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Brainerd, MN 56401 (Required)
Ability to Relocate:
- Brainerd, MN 56401: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $24