MDM Support Engineer

Our client, a major bank in New York City, is looking for MDM Support Engineer
FULLY ONSITE in NYC office.

6 months initial contract with possible extensions and option to hire.
Hourly Rate: $65-71/h on W2. C2C is also an option.

Please read the description below and to be considered immediately email your resume to igork@brainsworkgroup.com

MDM (Mobile Devices Management) Support Engineer

POSITION SUMMARY:
Mobility Administrator for MDM platform.  Responsible for upgrades, monitoring performance, fine-tuning, capacity planning, troubleshooting, deployments and post support according to company standards, policies and procedures; and maintaining disaster recovery environments to ensure compliance with the corporate plan of business continuity.

MINIMUM JOB REQUIREMENTS OR EXPERIENCE:

5 years’ Experience in financial institution.
2 Project experience - Full project life Cycle (Working under Project management)
3 years of experience and strong knowledge of VMware Workspace ONE(AirWatch)

SCOPE OF RESPONSIBILITIES

• Level 2 and 3 end user support
• MDM (Mobile Device Management) solution support (Currently AirWatch MDM)
• Device inventory management including procurement, deployment and decommissioning.
• Device security through containerization and security, compliance & application policies, profiles and configurations protecting access to company systems and data.
• Mobile application management including approved mobile application store management and new application whitelisting.
• Manage mobile carrier relationships and services.
• Engineering of mobility solutions including next generation MDM platform
• Maintenance of on-premises server MDM infrastructure components and connectivity to Workspace ONE cloud tenant and back-end resources.

SKILL REQUIREMENTS
      1)  MUST

• Workspace ONE UEM (Unified Endpoint Management) and Workspace ONE Access SME
• Apple DEP/ABM/VPP/APNS knowledge
• Android EMM / Android Work Profile vs Work Managed
• UEM device profiles: iOS/Android restrictions, device passcode, Wi-Fi profiles, etc.
• UEM compliance policies
• UEM repositories: file share paths, etc.
• Apple, Android, Windows PC/Laptop and MacOS device enrollments
• Core Workspace ONE apps: Hub, Boxer, Content, Web, Tunnel
• LDAP / Directory Services / Secure LDAP
• Workspace ONE infrastructure components (Cloud Connector, Universal Access Gateway, Secure Email Gateway
• General VPN tunneling: PerAppVPN, etc.
• General understanding of OUs, AD users, AD attributes, AD groups and Assignment Groups in the UEM environment

      2)  PREFERRED

• O365 / Federated authentication
• General understanding of certificates
• General understanding of API’s
• General understanding of high availability, DR sites
• Familiar with ServiceNow for incident tickets, request tasks, change management and reporting
• Windows server administration experience

EDUCATION:
BS degree in Information Technology or equivalent industry experience with required certifications.


Please email your resume or use this link to apply directly:
https://brainsworkgroup.catsone.com/careers/index.php?m=portal&a=details&jobOrderID=16550468
Or email: igork@brainsworkgroup.com
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Keywords: airwatch support mdm mobile android iOS apple vmware L1 L2 workspace UEM LDAP

Salary : $65 - $71