Automotive Parts Counterperson-2319

BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 13 innovative Dealership Locations representing Lexus, Honda, Toyota, Ineos Grenadier, Jeep, Chrysler, and Hyundai Brands.

BRAM is looking for talented, detail oriented and dedicated professionals to join our team and ensure the bright future of our franchise. If you are personable, energetic and of high integrity, this is a fantastic opportunity to take the next step in your automotive career.

What you will be doing:

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our Store!
• Bring customer focus and high energy to our fast-paced stores

Welcome retail customers into our retail stores and engage to provide a positive consumer experience Use technology (computer), cash register, telephone, and paper catalog system. This is the right opportunity for you if you:

• Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
• Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
• You are willing to learn all things automotive if you don’t have the background in automotive parts.
• Want to join a team where you can learn and grow your career – the opportunities are endless!

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What you’ll need:

• Valid Driver’s License
• Previous experience in a dealership parts department. Toyota preferred.
• High School Diploma or GED. Technical or Trade school courses or degree.

Excellent verbal and written communication skills Love fast paced retail environments

• Great listening skills and empathy for customers

And if you have this, even better (not a deal breaker if you don’t):

• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision
• Knowledge of cataloging AND/OR inventory management systems, a plus
• Entirely customer-centric (external/internal)
• ASE Certifications

What’s in it for you:

• Awesome people and brand
• Competitive Pay
• Paid sick time and vacation
• Outstanding health benefits and 401K
• High Employee discount and sister’s store discount
• A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
• Great training, and ongoing development with support from multiple leaders/your team

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Automotive Parts: 2 years (Preferred)

Work Location: In person