Receptionist/Greeter

Braman Honda Palm Beach is currently seeking an experienced full time Receptionist to join our team of professionals.

Essential Functions of Braman Honda Showroom Receptionist/Greeter

• The primary responsibilities of an automotive receptionist are to provide excellent customer service experience to customers.
• Answer all incoming calls from a multi-line switchboard, determining nature of the call, and directing callers to appropriate person or department.
• Greets showroom customers/vendors and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
• Log calls, produce daily and weekly/monthly reports
• Assist management with various clerical duties
• Maintain a positive working relationship with all customers, lenders, vendors, manufacturers and employees and set an example of professionalism.
• Other administrative tasks as needed

Requirements

• Communication Skills: Dealership receptionists require excellent oral communication skills to effectively communicate customers’ interest needs and requests to management and sales personnel; as well as written communication skills for filing and documentation
• Bilingual (English/Spanish) required
• Professionalism: must present a professional personal appearance at all times and a polished communication style
• Phone Handling Skills: They require appropriate phone handling etiquette for polite conversation with customers and prospects; and for promptly and efficiently handling a multi-line phone system
• Computer Skills: They require intermediate computer skills in Microsoft Word, Outlook and Excel.
• Excellent customer service skills
• 1 years receptionist/concierge experience
• Ability to multi-task and work in a fast-paced atmosphere
• Working knowledge of computers (MS Word, Excel, etc.)
• Professional attitude and attire a must

Schedule:

• Monday to Friday
• Weekends as needed
• Dealership hours of operation: Monday through Friday: 7:30 am – 9 pm, Saturdays: 7:30 am – 8 pm and Sundays: 11 am – 6 pm

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Associate (Preferred)

Language:

• Spanish (Required)

Work Location: In person

Salary : $16