What are the responsibilities and job description for the Computer Repair Technician position at Brambleton Computer?
About Brambleton Computer
Brambleton Computer is a leading provider of computer services to businesses and individuals in the Roanoke Valley. We offer a wide range of services, including on-site and remote technical support, computer repair, network installation and maintenance, and data backup and recovery.
We have an A rating with the Better Business Bureau and we consistently receive top honors from The Roanoker Magazine Reader’s Choice Awards.
Job Summary
We are seeking a highly motivated and skilled Computer Service Technician to join our team and enhance our ability to provide exceptional support to our valued customers. The ideal candidate will possess a strong understanding of computer hardware and software, as well as excellent problem-solving and communication skills.
Responsibilities
- Provide on-site and remote technical support to clients.
- Troubleshoot and resolve hardware and software issues.
- Install and configure computer systems and peripherals.
- Set up and maintain networks.
- Provide training to clients on the use of computer systems and software.
- Document all technical issues and solutions.
- Maintain accurate inventory of computer equipment and supplies.
- Adhere to all company policies and procedures.
Qualifications
- Strong understanding of computer hardware, software, and networking.
- Excellent customer service skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving skills.
- Strong communication skills, both written and verbal.
- Valid driver's license and reliable transportation.
Preferred Qualifications
- A certification or equivalent experience.
- Associate's degree in computer science or a related field or equivalent experience.
- Network certification.
- Microsoft certifications.
- Experience with Apple Computers.
Benefits
- Competitive pay.
- Paid Holidays/Vacation
- Health Insurance
- 401-k
Job Types: Full-time, Part-time
Pay: $19.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Every weekend
- Monday to Friday
- No nights
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Roanoke, VA 24018 (Preferred)
Ability to Relocate:
- Roanoke, VA 24018: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19 - $24