What are the responsibilities and job description for the Customer Service Rep position at Branch 40?
Now Hiring For an experienced CSR in the Southlake area.
Monday - Friday 8am-5pm
Come and work for a leading provider of high-quality construction equipment and machinery. With a strong commitment to innovation and customer satisfaction, we strive to deliver exceptional products and services to our clients
Job Duties
Answering Phone calls from Dealers and customers
Phone conversations Dealers and customers
Data Entry of orders for Dealers and customer
Email communication with Dealers and customers
Phone and email communication with Factory Sales Reps
Phone and email communications with Independent Reps
Daily use of NetSuite accounting software
Daily use of Daylite CRM software on Apple Mac Platform
Daily interaction with warehouse staff for order shipping Learning details of Equipment and parts product lines
Support of Sales staff
Information look up and quotes
Must be okay with Posting on Social Media, and a Team Player
Salary : $40,000 - $60,000