What are the responsibilities and job description for the Customer Service Sales Representative position at BRAND CONNECT?
Company Description : Brand Connect is a leading provider of high-quality signage, print, and promotional solutions for businesses across industries. We specialize in creating innovative and eye-catching signage that helps our clients stand out and attract customers. As we continue to grow, we are looking for a dedicated CSR to join our team and help us deliver exceptional service to our clients.
Job Description : We are seeking a Customer Service Representative to interact with our clients and ensure they receive outstanding service at every touchpoint. The ideal candidate will have excellent communication skills, a passion for helping others, and a strong attention to detail. Signage industry experience a PLUS! Pay depending on experience.
Key Responsibilities :
- Serve as the main point of contact for customer inquiries via phone, email, and in person.
- Provide information about our products and services and assist customers in selecting the right signage, print, and promotional solutions for their needs.
- Process orders and coordinate with our production team to ensure timely delivery.
- Resolve customer complaints and issues in a timely and professional manner.
- Keep accurate records of customer interactions and transactions.
- Collaborate with other departments to improve overall customer experience.
Qualifications :
Benefits :
How to Apply : Please submit your resume and a cover letter outlining your qualifications and why you are interested in this position.
Job Type : Full-time
Shift :Ability to Commute :
Work Location : In person