What are the responsibilities and job description for the Hospitality position at Brand Management Firm?
Customer Service & Sales Representative
Join our dedicated team and take on the dual role of providing exceptional customer service while driving sales within a dynamic retail environment.
This role offers opportunities for growth, paid training, and a supportive team atmosphere.
Responsibilities : As a Customer Service & Sales Representative, you will :
- Deliver outstanding customer service by assisting customers with inquiries, providing product information, and resolving issues promptly and courteously.
- Proactively engage customers to identify their needs and recommend products or services that best meet those needs.
- Process sales transactions accurately and efficiently using the POS system, ensuring a seamless checkout experience for customers.
- Meet or exceed sales targets by actively promoting products, upselling, and cross-selling to maximize revenue.
- Maintain a clean, organized, and visually appealing retail environment to enhance the shopping experience for customers.
- Stay informed about product features, promotions, and company policies to effectively assist customers and drive sales.
- Collaborate with team members to achieve store objectives and foster a positive working environment.
Qualifications :
- Strong communication and interpersonal skills, with a friendly and approachable demeanor.
- Ability to multitask and prioritize tasks in a fast-paced retail environment.
- Sales-driven mindset with a passion for achieving targets and delivering results.
- Flexible schedule, including availability to work evenings, weekends, and holidays as needed.
- High school diploma or equivalent required; additional education or training in sales or customer service is a plus.
Benefits :
- Paid training provided to equip you with the necessary skills and knowledge.
- Opportunities for career growth and advancement within the company.
- Supportive team environment with ongoing coaching and development.
- Competitive compensation package, including incentives and bonuses based on performance.
Last updated : 2024-11-15