What are the responsibilities and job description for the Customer Service - Inside Sales Representative position at Branding Iron?
Job Description
Job Description
Description :
Inside Sales Representative
Position Summary :
Branding Iron Holding is a growing company. Our Holten Meat and Rochester Meat brands are known for producing the industry's finest meat products, including ground beef patties, portion-cut steaks and breaded items for the retail and foodservice trade. As one of the country’s leading companies in the meat industry, Branding Iron Holdings is looking for a confident, forward-thinking individual to join our team.
The global food industry is a truly dynamic business complementing modern lifestyle patterns, while anticipating and providing for the ever-changing needs of discerning consumers. Demand continues to grow for convenient quality prepared food products. We are looking for a, self-motivated, leader to join our team as a Customer Service – Inside Sales Representative. We are growing and transforming our customer service team and moving towards a proactive Customer Service – Inside Sales role. We welcome those individuals who have the skill set and passion to join the Branding Iron team as an Inside Sales Representative.
Duties and Responsibilities :
- Desire to provide the highest level of customer service by addressing customer concerns and identifying customer needs / wants.
- Ability to collect data, process information and communicate effectively.
- Administrative duties to include entering orders, coordinating sample requests, working with internal team members to resolve issues, managing price requests, and developing proactive plans to drive incremental sales.
- Work with sales managers, food brokers and directly with customers to develop / support plans to introduce new product launches, identify product line gaps and isolate potential issues.
- Monitor the activity of our clients and competition to recommend opportunities to differentiate and grow our services.
- Collect information and create spreadsheets to clearly communicate issues and opportunities.
- Ability to confidently make good business decisions that directly affects sales profitability.
Requirements :
We are proud to be an EEO / AA employer M / F / D / V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
