What are the responsibilities and job description for the Sales Counselor position at Brandon Wilde?
Schedule: Full-Time, Monday- Friday (8:00 am - 5:00 pm)
Who We Are:
Brandon Wilde is a high performing life plan community seeking a seasoned sales counselor that will be responsible for supporting a sales and marketing team, including, but not limited to outreach and sales and marketing initiatives. We are situated on a beautiful 73-acre campus in Evans, GA. Our goal is to enrich the lives of the over 350 seniors we serve. Be part of an extraordinary company – one that’s investing in the future of senior living by investing in you!
What We Offer:
- Medical, dental, and vision insurance
- Life insurance
- AD&D insurance
- 401(k) with company match
- Long-term disability insurance
- Resident sponsored appreciation bonus and educational scholarships
- Generous PTO and paid holidays
- Employee assistance program
- On-site gym and an Olympic size swimming pool
- Free parking
- DailyPay – Work today, get paid today
- An exceptional work environment that is both engaging and fun
The Sales Counselor is responsible for sales and closing activity that meets or exceeds expectations. The Sales Counselor manages the sales process from inquiry to residency by effective representation, negotiation and promotion of the community to the individual consumer and influencers.
Primary Responsibilities:
- Meets and exceeds personal sales expectations
- Successfully completes ExSell training and implements SalesFIRST standards into daily communication with prospects and influencers.
- Manages the sales process from initial inquiry to residency by effectively promoting the community to the prospect. Facilitates the process by understanding needs and independently making recommendations based on key information provided.
- Negotiates obstacles and issues by understanding client needs and collaborating with community management.
- Effectively responds to new inquiries in a timely manner.
- Independently manages prospect inquiries and ensures that timely follow through is maintained in accordance with designated time frames
- Utilizes SalesForce effectively by promptly inputting data and uses the system to manage assigned lead base
- Works with the Director of Sales & Marketing to set goals and independently diagnose areas of strength and needed improvement
- Generates adequate presentations by effective prospecting. This can include phone outs, referral generation, use of e-mail, home visits, video, etc.
- Staff the office to meet business needs, which may include evenings, weekends and holidays
- Communicates with key influencers to facilitate a timely commitment to the community
- Participates in marketing events as directed by the Director of Sales & Marketing
- Understands and articulately represents all documents related to residency, including
- Residency Agreement, Disclosure Statement, etc.
- Provides feedback to community leadership regarding information learned through the sales process that can impact strategies to grow occupancy.
- Assumes responsibilities for personal work areas and maintaining areas in a presentable manner
- Implements Extraordinary Impressions best practices in the marketing office and influences hospitality focused environment throughout the community
- Maintains a professional appearance at all times
Qualifications:
- Three (3) years of sales experience preferably in a life plan community.
- Current and valid driver’s license.
- Experience in all Microsoft Office Applications
- Excellent verbal and written communication skills
- Solid presentation skills (small and large group)
- Strong closing skills
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement - please apply, we'd love to get to know you!
All new hires must be able to pass our preemployment screening process, which includes a fitness for duty physical, criminal background check, drug test and employment references as required by a licensed residential care facility. Some of the roles in our community also require that we ask about your vaccination status.
