Product Specialist - Hydrovac Trucks

Job Description

The Product Specialist creates and expands relationships with customers and dealers by supporting collaborative sales and training efforts to grow Vac Truck product line. The Product Specialist will lead the demonstration of new Hydro Vacs in North America. In collaboration with the Director of Truck Products and Brandt dealers, the specialist will assist and train on qualified opportunities for both customer sales and dealer development. Reporting to the Director of Sales Truck Products, the Product Specialist is responsible for assisting in the achieving sales objectives for the Vac Truck product line, and for supporting the success for Vac Truck sales for territory managers and dealers.

Required Skills

• Supports the success of Hydro Vac Sales for territory managers and dealers.
• Assists Territory Managers and Dealers with Product Demonstrations
• Lead Product Demonstration Program and train dealers to successfully demonstrate products.
• Provides constant feedback to Sales and Service team on the written operating and maintenance manuals and where they can be improved or expanded.
• Help with the development of video operating instructions to be used with our rental partners for the training of their customers.
• Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
• Works closely with Customer Service Representatives and Engineering to inform both of any product issues or problems that arise.
• Works closely with Director, and sales team to review competitive products for performance and operational comparisons. Provide video and photos of both.
• Work closely with Sales Team and Director to evaluate and improve and expand the written product walk around.
• Establish productive, professional relationships with key customers and dealers.
• Provide constant video and photos of all demonstrations and training events and product applications.

Required Experience