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Primary Accounts Receivable and Customer Service Rep

Brandt Heating and Air Conditioning
Iowa, IA Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/14/2025

Do you want to be a part of something special? At Brandt Heating and Air Conditioning in Iowa City, IA, we're not just about HVAC and fireplaces - we're about creating lasting customer relationships and making our employees feel like family. As we continue to grow, we're looking for a full-time Primary Accounts Receivable and Customer Service Rep who thrives in a fast-paced, rewarding environment. You will receive a competitive $18–$26 per hour and excellent benefits like :

  • Many insurance options
  • Paid time off (PTO)
  • Paid holidays
  • Retirement plan
  • Cell phone or stipend
  • Vehicle and fuel
  • Bonuses

ABOUT OUR COMPANY

Since 1953, our family-owned and operated company has been providing quality HVAC and fireplace services to the Iowa community. We are determined to do the job right every single time and aim to achieve 100% customer satisfaction. We also take pride in our involvement with the Iowa City community. Our company is involved in the Newman Catholic Student Center and Rotary, St. Patrick's Church and Kiwanis, youth Iowa City baseball and soccer leagues, the University of Iowa Children's Hospital's Family Advisory Committee, March of Dimes, and City of Iowa City Ambassadors. We are committed to bettering the lives of our community and employees year-round.

We foster growth and opportunity for all employees. We have a great work culture that promotes from within, offers training and education opportunities , and treats employees like family .

YOUR DAY AS A PRIMARY ACCOUNTS RECEIVABLE AND CUSTOMER SERVICE REP

As a Primary Accounts Receivable and Customer Service Rep, your day starts with a warm smile, ready to handle a mix of accounts receivable tasks and customer service inquiries. You spend your morning invoicing, applying payments, and managing accounts with attention to detail. When customers call in, you greet them with your helpful, friendly attitude, scheduling service appointments and answering any questions they have. Juggling numbers and people will keep you on your toes, but you manage it all smoothly, knowing that at the end of the day, you've played a critical role in keeping our operations running and our customers happy.

QUALIFICATIONS

  • Experience with computers and accounting software
  • Ability to multi-task and stay organized in a busy environment
  • Excellent communication skills and customer service experience
  • Preferred Qualifications :

  • 3 years of customer service experience
  • WORK SCHEDULE

    This full-time role works Monday to Friday from 7 : 00 AM to 4 : 00 PM or 8 : 00 AM to 5 : 00 PM with occasional Saturday mornings (weather-dependent).

    EXCITED TO BE A PART OF AN HVAC COMPANY THAT TREATS YOU LIKE FAMILY?

    Applying is easy - it only takes 3 minutes on your mobile device! We want to learn more about you and how you can contribute to our mission of providing 100% customer satisfaction. Apply today with our quick initial application process and take the first step toward a rewarding career with Brandt Heating and Air Conditioning!

    Salary : $18 - $26

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