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Primary Accounts Receivable Specialist - Customer Service Rep

Brandt Heating and Air Conditioning
Iowa, IA Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/13/2025

Job Description

Job Description

At Brandt Heating and Air Conditioning in Iowa City, IA, we take pride in delivering exceptional service to our customers and fostering a supportive work environment for our employees. We are seeking a highly organized and professional Primary Accounts Receivable Specialist - Customer Service Rep to join our team full-time . This position enjoys great pay of $18–$26 / hour and top-notch benefits like :

  • Many insurance options
  • Paid time off (PTO)
  • Paid holidays
  • Retirement plan
  • Cell phone or stipend
  • Vehicle and fuel
  • Bonuses

If you are detail-oriented, capable of multitasking, and committed to delivering outstanding customer service, we would love to hear from you.

WHAT WE'RE ALL ABOUT

Since 1953, our family-owned and operated company has been providing quality HVAC and fireplace services to the Iowa community. We are determined to do the job right every single time and aim to achieve 100% customer satisfaction. We also take pride in our involvement with the Iowa City community. Our company is involved in the Newman Catholic Student Center and Rotary, St. Patrick's Church and Kiwanis, youth Iowa City baseball and soccer leagues, the University of Iowa Children's Hospital's Family Advisory Committee, March of Dimes, and City of Iowa City Ambassadors. We are committed to bettering the lives of our community and employees year-round.

We foster growth and opportunity for all employees. We have a great work culture that promotes from within, offers training and education opportunities , and treats employees like family .

WHAT WE NEED FROM YOU

  • Experience with computers and accounting software
  • Ability to multi-task and stay organized in a busy environment
  • Excellent communication skills and customer service experience
  • Preferred Qualifications :

  • 3 years of customer service experience
  • WHAT THE ROLE IS ABOUT

    As a Primary Accounts Receivable Specialist - Customer Service Rep, your role combines accounts receivable management and customer service responsibilities. Your day begins with processing invoices, applying customer payments, and managing outstanding accounts for our HVAC company. You also ensure that end-of-month statements are accurate and timely. In addition to these tasks, you are the first point of contact for customers, handling service requests, answering inquiries, and scheduling appointments. Your ability to manage multiple responsibilities in a fast-paced environment is the key to ensuring smooth operations and customer satisfaction.

    WORK SCHEDULE

    This full-time role works Monday to Friday from 7 AM to 4 PM or 8 AM to 5 PM with occasional Saturday mornings (weather-dependent).

    We invite you to take the next step in your career by applying for this exciting opportunity. The initial application process is quick and mobile-friendly, taking just a few minutes to complete. Submit your application to become our new Primary Accounts Receivable Specialist - Customer Service Rep today! We look forward to reviewing your qualifications and potentially discussing how you can contribute to the continued success of our HVAC company.

    Salary : $18 - $26

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