What are the responsibilities and job description for the Accounts Receivable Coordinator position at Branex Group?
How You’ll Contribute:
- Provide exceptional customer service addressing client concerns efficiently
- Ensure customers are billed / invoices accurately and timely
o Attention to detail on billing policies, sales orders, and customer pricing promotions are critical
- Process payments, refunds, and adjustments as needed
o Validation of payment methods on file
o Collect payments and ensure proper application to invoice and customer accounts
o Timely resolutions of declined credit card payments
- Monitor accounts receivable and follow up on outstanding balances
o Diligent in communicating outstanding balances to customers
o Proper documentation around negotiated payments
o At-risk bills are sent to collections on a timely basis
- Communicate with financial advisors regarding billing inquiries and payment status
- Maintain accurate financial records and ensure compliance with company policies
- Work collaboratively with internal teams to resolve billing discrepancies
What You’ll Need:
- Prior experience in billing, invoicing, accounts receivable, or related roles
- Strong attention to detail and high level of accuracy
- Excellent verbal and written communication skills
- Positive attitude with a customer-focused approach
- Strong organizational skills with ability to work independently and collaboratively
- Familiarity with Sage Intacct is a plus
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Ability to Relocate:
- Troy, MI 48098: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $28
