What are the responsibilities and job description for the Funeral Home Administrative Assistant/Receptionist position at Branford Dawson Funeral Home?
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Other general duties include greeting the general public, answering questions and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
Essential Functions and Competencies
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performs day to day clerical duties as required which may include:
- Preparing death certificates, prayer cards and related documents
- Greeting family members and friends
- Completing required permits and / or certificates
- Receiving and / or processes payments and/or contracts
- Preparing and processing Veteran’s Paperwork
- Ordering supplies, filing and responding to inquiries
- Ensures that the required documentation to support requested products and services is accurate and complies with state, federal and company rules and regulations, to include:
- Preparing and distributing daily interment or cremation schedules, reports, and documents
- Maintaining and verifying the accuracy of logs associated with markers, interments and/or cremations
- Acts on calls from external customers, including other cemeteries and mortuaries, to provide product and service selections, to include disposition of remains, contracts, and payments
- Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
- Oversees the processing of installation orders to grounds and maintenance departments
- Enters contracts and cash receipts when necessary
- Prepares marker/ monument placement paperwork
- Processes account payable transactions
- Assists Sales, Community or Family Service Counselors as needed
- Assists location management with daily operations including compliance, delivery process and liability release
- Assists with payroll
- Prepares for funeral services by preparing sign-in books, ensuring veteran’s paperwork is completed, and assisting professional funeral staff as directed
- Conducts blind checks
- Monitors and follows up on marker orders; tracks memorial orders
- Acts as backup to Receptionist
Job Types: Full-time, Part-time
Pay: $10.00 - $15.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $10 - $15